Reviewing audit records
As a Remedy Single Sign-On administrator, you can review the audit records for all events performed from administrator accounts.
Before you begin
For a selected tenant, enable auditing of records for administrators in the Remedy SSO Admin Console. For information about how to enable auditing, see Configuring-settings-for-Remedy-SSO-administrators.
To view the audit records
- Log in to the Remedy SSO Admin Console as an administrator.
- Click the Audit tab.
By default, the Audit tab shows all logged administrator actions for last 30 days. You can also select to view all audit data by a certain date.
The following types of events are recorded on the List of Audit Records page:
Audit event | Audit description |
|---|---|
ADMIN_LOGIN_SUCCESS | Administrator has successfully logged in to the Remedy SSO Admin Console. |
ADMIN_LOGOUT | Administrator has logged out from the Remedy SSO Admin Console. |
ADMIN_USER_CREATED | An administrator user was created. |
ADMIN_USER_DELETED | An administrator user was deleted. |
ADMIN_USER_PWD_CHANGED | A password of an administrator user was changed. |
ADMIN_USER_UPDATED | An administrator user was updated. |
AUDIT_DISABLED | Auditing is disabled. |
AUDIT_ENABLED | Auditing is enabled. |
LAUNCHPAD_CREATED | A launchpad application was added to the Digital Service Management page. |
LAUNCHPAD_DELETED | A launchpad application was deleted from the Digital Service Management page. |
LAUNCHPAD_UPDATED | A launchpad application was updated on the Digital Service Management page. |
LOCAL_GROUP_CREATED | A local group was created. |
LOCAL_GROUP_DELETED | A local group was deleted. |
LOCAL_GROUP_UPDATED | A local group was updated. |
LOCAL_USER_ADDED_TO_GROUP | A local user was added to a group. |
LOCAL_USER_CREATED | A local user was created. |
LOCAL_USER_DELETED | A local user was deleted. |
LOCAL_USER_PWD_CHANGED | A password for a local user was changed. |
LOCAL_USER_REMOVED_FROM_GROUP | A local user was removed from a group. |
LOCAL_USER_UPDATED | A local user was updated. |
OAUTH_CLIENT_CREATED | An OAuth client was created. |
OAUTH_CLIENT_DELETED | An OAuth client was deleted. |
OAUTH_CLIENT_UPDATED | An OAuth client was updated. |
OAUTH_TOKEN_DELETED | An OAuth token was deleted. |
OPENID_JWK_CREATED | An OpenID JWK was created. |
OPENID_JWK_DELETED | An OpenID JWK was deleted. |
RSSO_CONFIG_CHANGED | This event is generated when any changes are made in the Remedy SSO Admin Console:
|
TENANT_CREATED | A tenant was created. |
TENANT_DELETED | A tenant was deleted. |
TENANT_UPDATED | A tenant was updated. |
USER_SESSION_DELETED | A user sessions was deleted. |