This documentation supports the 19.11 version of BMC Remedy Single Sign-On, which is available only to BMC Helix subscribers (SaaS).To view an earlier version, select the version from the Product version menu.

Preparing for installation


Before installing Remedy Single Sign-On, you must complete the following tasks:

Task

Action

Reference

1

Make sure that you have the required access and permissions to run the installer and the user permissions for Remedy SSO database on all servers where you will install Remedy SSO.

2

Install Java and Tomcat on all servers where you will install Remedy SSO.

3

Obtain the files that you need for installation from the BMC Electronic Product Distribution (EPD) site. Upload and unzip the installation files to all servers where you will install Remedy SSO.

4

Complete the Installation worksheets.

Related topics

Planning

Installing

 

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