Skip to Content
Information

This site will undergo a brief period of maintenance on Friday, 5 December at 12:30 AM Central/12:00 PM IST. During a 30 minute window, site availability may be intermittent.

Information
Phased rollout This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout.

Setting up tenants

As a SaaS administrator, to enable the single sign-on experience for the customer company, you must first create a tenant on the BMC Helix Single Sign-On server, and then proceed with the onboarding tasks for this tenant.

The default tenant

The SAAS TENANT is the default tenant, which is available on the BMC Helix SSO server. Only a SaaS administrator has access to this tenant. 

The SAAS TENANT has a predefined name and host, which you cannot modify. You cannot disable this tenant. You can only modify the default description.

RSSO_SaaS tenant_20.02.png

To create a tenant

  1. Log in to the BMC Helix SSO server as a SaaS administrator. 
  2. On the navigation panel, click Tenant. 
  3. Click Add Tenants.
  4. To add a tenant, complete the following fields:
    • Name 
    • Hostname—Specify the hostname to access an individual tenant by using the following format: host.example.com
    • (Optional) Description
      Note: The tenant name and tenant hostname must be unique.  
  5. To enable the tenant, select the Enabled check box.
  6. Click Save.

To switch to the Admin Console view of a tenant 

  1. On the List of Tenants page, select a tenant.
  2. Click the pin button.
    The information message is displayed above the navigation panel stating which tenant you have selected:
    RSSO_Tenants list_20.02.png
    The Tenant field on the navigation panel displays the name of the tenant you have switched to.   

Where to go from here

After you have created a tenant, create administrators for this tenant. For information about how to create a tenant administrator, see Setting-up-BMC-Helix-SSO-administrator-accounts.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Helix Single Sign-On 21.02