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BMC Helix Single Sign-On 26.1

With BMC Helix Single Sign-On, your end users can present credentials for authentication only once in a multi software environment. Administrators enable single sign-on experience for applications, configure authentication methods, and review audit records.

Release notes and notices Updated 11 Feb 2026

Learn what’s new or changed in this space, including urgent issues, documentation updates, service packs, and patches.

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Known and corrected issues

Support information

Date

Summary

Reference

January 27, 2026

Enhancements available in this release:

  • Revert to an earlier version of Remedy SSO server configuration
  • View and analyze the progress of automated cleanup tasks
  • Audit records search optimization
  • Enhanced audit data processing
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26.1 enhancements and patches
December 22, 2025

Updates available in 25.4.02:

  • Improved self-service for domain management
  • Extended information in OpenID Connect and SAML audit records
  • Enforced password policy for admin and local users
  • Enhanced login page usability
25.4 enhancements and patches
November 26, 2025

Updates available in 25.4.01:

  • Enhanced Auth Proxy support for AR JWTs and IMS JWTs
  • Increased backend idle timeout
  • Improved localization of the copyright text
  • Enhanced handling of SAML certificate errors
25.4 enhancements and patches
October 22, 2025

Enhancements available in this release:

  • Enhanced end-user audit logging
  • Token invalidation upon session removal
25.4 enhancements and patches
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Setting up BMC Helix SSO administrator accounts

Manage user accounts who will have access to BMC Helix SSO.

Configuring the BMC Helix SSO server

Configure the maximum session time for end users, enable the account lockout for administrators and audit records.

Setting up end user authentication

Configure authentication of end users through a specified authentication method.

Administering

Set up administrator accounts, activate tenants, and secure sensitive data.

Troubleshooting

Resolve common issues or errors, review logs, or contact BMC Customer Support.
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BMC Helix Single Sign-On 26.1