This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.Click here to view the documentation for a supported version of Remedy Single Sign-On.

Integrating BMC Remedy AR System and Mid Tier

The typical method for integrating BMC Atrium Single Sign-On with BMC Remedy AR System is to install BMC Atrium Single Sign-On, install BMC Remedy AR System, and then integrate with BMC Remedy AR System. In this release, you use the BMC Atrium Single Sign-On unified installer interface to integrate BMC Remedy AR System with the BMC Atrium Single Sign-On solution. To perform the integration, you must first run the installer on the computer where the AR System server is installed, and then you run the installer a second time on the computer where the mid tier is installed.

After performing the steps mentioned in the installation topic, follow the integration steps mentioned here.

Before you begin

  • Ensure that you have installed BMC Atrium Single Sign-On, BMC Remedy AR System and BMC Remedy Mid Tier before following the steps mentioned in this topic. For more information, see Installing-BMC-Atrium-Single-Sign-On-with-the-AR-System-server-and-Mid-Tier.
  • If you want to use the latest features of BMC Atrium Single Sign-On 9.0, you must upgrade to the 9.0 web agents libraries on your existing BMC product servers.You do not need to reintegrate your products with BMC Atrium Single Sign-On. Contact the respective BMC product administrator for upgrading agent libraries.

Integration steps

  1. Running-the-BMC-Atrium-Single-Sign-On-Installer-on-AR-System-server

    Note

    The BMC Atrium Single Sign-On version 9.0 installer can only be used for integration with BMC Remedy AR System installed on Microsoft Windows and RedHat Linux platforms. Use the SSOARIntegration utility for integrating with BMC Remedy AR System server installed on other platforms. For more information, see Running-the-SSOARIntegration-utility-on-the-AR-System-server.

  2. Reviewing AR server external authentication settings and configuring group mapping

  3. Running-the-BMC-Atrium-Single-Sign-On-Installer-on-BMC-Remedy-Mid-Tier

    Note

    The BMC Atrium Single Sign-On version 9.0 installer can only be used for integration with BMC Remedy Mid Tier installed on Microsoft Windows and RedHat Linux platforms. Use the SSOMidTierIntegration utility for integrating with BMC Remedy Mid Tier server installed on other platforms. For more information, see Running the SSOMidTierIntegration utility on the AR System server.

  4. Managing-the-AR-System-users-and-groups-for-authentication
  5. Running-a-health-check-on-the-BMC-Atrium-Single-Sign-On-installation

For more information about integrating with BMC Remedy AR System, see the BMC Remedy AR System online documentation for installing and integrating information.

Unintegration steps

To view the steps for unintegration, see Removing-integration-with-BMC-Remedy-Mid-Tier.

 

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