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This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.Click here to view the documentation for a supported version of Remedy Single Sign-On.

Integrating BMC Real End User Experience Monitoring

BMC Real End User Experience Monitoring (EUEM) uses the BMC Atrium Single Sign-On (SS)) authentication system to provide single sign-on and single sign-off. BMC Atrium Single Sign-On allows to present credentials only once for authentication and subsequently be automatically authenticated by every BMC product that is integrated into the system.

Following topics are provided:

Before you begin

  • Before you enable integration with BMC Atrium Single Sign-On, you must have BMC Real End User Experience Monitoring (EUEM) installed and BMC Application Performance Management (APM) console should be running.
  • Ensure that users of BMC Real End User Experience Monitoring who are going to use BMC Atrium SSO, have access to BMC Atrium Single Sign-On server. See Managing-users and Managing-user-groups.
  • If you want to use the latest features of BMC Atrium Single Sign-On, you must upgrade to the 9.0 web agents libraries on your existing BMC product servers.You do not need to reintegrate your products with BMC Atrium Single Sign-On. Contact the respective BMC product administrator for upgrading agent libraries.

Integrating BMC Real End User Experience Monitoring (EUEM)

Integrating with BMC Atrium SSO is a two-sided process and contains the following procedures:

 

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BMC Atrium Single Sign-On 9.0