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Out of support This documentation supports the 8.1 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.Click here to view the documentation for a supported version of Remedy Single Sign-On.

Preparing to upgrade BMC Analytics for BSM

If you are upgrading BMC Analytics for BSM, you need to remove the J2EE agent from BMC Atrium Single Sign-On.

To remove the J2EE agent for BMC Analytics for BSM

  1. Ensure that you stopped and disabled the Tomcat server that you installed during the BMC Analytics for BSM installation.
  2. Log on to the BMC Atrium Single Sign-On server.
  3. On the BMC Atrium SSO Admin Console, click Agent Details.
  4. Select the J2EE agent for the BMC Analytics for BSM host and click Delete. The J2EE agent is removed from the list.
  5. Proceed with your BMC Analytics for BSM upgrade.

 

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BMC Atrium Single Sign-On 8.1