Out of support This documentation supports the 8.1 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.Click here to view the documentation for a supported version of Remedy Single Sign-On.

Integrating BMC Remedy AR System and Mid Tier

The typical method for integrating BMC Atrium Single Sign-On with BMC Remedy AR System is to install BMC Atrium Single Sign-On, install BMC Remedy AR System, and then integrate with BMC Remedy AR System. In the 8.1 release, you use a single utility — AtriumSSOIntegrationUtility — installed both with the AR System server and the BMC Remedy Mid Tier to integrate with the BMC Atrium Single Sign-On solution. To perform the integration, you first run the utility on the computer where the AR System server is installed, and then you run the utility a second time on the computer where the Mid Tier is installed.After following the steps mentioned in the installation topic, follow the integration steps mentioned here.

Before you begin

Ensure that you have installed BMC Atrium Single Sign-On, BMC Remedy AR System and BMC Remedy Mid Tier before following the steps mentioned in the this topic. For more information, see Installing-BMC-Atrium-Single-Sign-On-with-the-AR-System-server-and-Mid-Tier.

Note

If you are not planning to use Internal LDAP as authentication, you can skip the step 4 related to configuring AR System users and groups for authentication.

Integration steps

  1. Running-the-SSOARIntegration-utility-on-the-AR-System-server
  2. Reviewing-AR-server-external-authentication-settings-and-configuring-group-mapping
  3. Running-the-SSOMidtierIntegration-utility-on-the-Mid-Tier
  4. Managing-the-AR-System-users-and-groups-for-authentication
  5. Running-a-health-check-on-the-BMC-Atrium-Single-Sign-On-installation

For more information about integrating with BMC Remedy AR System, see the BMC Remedy AR System 8.1 online documentation for installing and integrating information.

Unintegration steps

To view the steps for unintegration, see Removing-integration-with-BMC-Remedy-Mid-Tier.

 

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