Configuring external authentication for AR System integration

Before you can properly configure BMC Atrium Single Sign-On, you must configure external authentication settings in the BMC Remedy AR System server.

• • Before you begin
  • To configure external authentication for AR System integration
  • Where to go from here

Before you begin

Install the AREA LDAP plug-in used with the AR System server. For more information, see the BMC Remedy AR System 8.0 online documentation.

To configure external authentication for AR System integration

1. Use a browser to log on to the AR System server (by using the mid tier).
    For example:
   http://midTier:8080/arsys
2. Open the AR System Administration Console.
3. Open the Server Information window by selecting System > General > Server Information.
4. Click the Configuration tab.
5. Clear Allow Guest Users.
6. Click the EA tab
    (Click the following image to expand it.)
   

7. Set the following information:

   Field	Value
   External Authentication Server RPC Program Number	390695
   External Authentication Server Timeout (seconds) RPC	80
   External Authentication Server Timeout (seconds) Need To Sync	300 (default)

8. Select Authenticate Unregistered Users.
9. Set Authentication Chaining Mode to AREA-ARS.
10. Set the Group Mapping.
     For example, you can map the Atrium Single Sign-On group BmcAdmins to the AR group Administrator.
11. Click OK.

Where to go from here

Installing BMC Atrium Single Sign-On for AR System integration.