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Cleaning up BMC product agents

If a product has become unusable and the uninstall utility can no longer be used to perform an orderly cleanup and de-integration with BMC Atrium Single Sign-On, you might need to perform a manual cleanup.

Note

If all products within the JEE server no longer need authentication or you want to permanently block access from the JEE server, deleting the agent accounts effectively terminates access by the agent. To do so, both the J2EE agent and the user must be deleted from the root realm.

The names for the agent and user are based on the host name and port of the URL for the BMC product server where the agent resides. This name uses the following template:

BMCJEE<Agent>@<host>:<port> or <uri>@<host>.<port>

  • host is the FQDN of the host.
  • port is the main port number.
  • uri is the URI of the application.

To delete an agent account

  1. Navigate to the J2EE in the Top Level Realm: Access Control > Top Level Realm link > Agents > J2EE
  2. In the Agents list, select the check box for the J2EE agent that you want to delete.
  3. Click Delete.
  4. Select the Sessions tab.
  5. Click the check box for the user session that has the same name as the J2EE agent (if one exists).
  6. Click Invalidate Session.

 

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