Performing the installation

The following instructions describe how to install or reinstall the BMC License Usage Collection Utility.  If you are upgrading, please see Upgrading.

To install or reinstall the BMC License Usage Collection Utility

1. Log in as an Administrator on the computer where you want to install the BMC License Usage Collection Utility.

   • BMC recommends installing the License Usage Collection Utility on a computer/server separate from the computer(s) where the BMC products are hosted. License usage reports do not execute successfully when connecting on the same server (localhost) . 
   • This computer must be able to connect to all servers/systems that host BMC products, and will be referred to as the “ControllerHost”.
2. Download the installer file from the BMC Customer Support Community page.
3. Extract the installer file contents in any directory on the ControllerHost. This will create a directory named Disk1.
4. Run the setup.exe located in the Disk1 directory.
   The BMC License Usage Collector installer screen appears. 
5. If you want to install in a language other than English, click the down arrow, select a language, then click OK.
6. On the Welcome screen, click Next.
7. On the License Agreement screen, review the license agreement, then select I agree to the terms of license agreement, and then click Next.
8. If you are installing the application for the first time:
   1. On the Directory Selection screen, accept the default location (C:\Program Files\BMC Software\LicenseUsageCollector), or click Browse to select an installation folder, then click Next. 
   2. On the Installation Preview screen, click Install. 
      The progress bar appears while the application is installed. 
9. If you are reinstalling or upgrading the application:
   1. On the Installation Preview screen, click Install. 
      The progress bar appears while the application is reinstalled. 
   2. A message displays asking if you want to overwrite the existing directory. Click Yes to All to overwrite all files.
      If you select only Yes or No, you will need to confirm the directory location for each file.
      If you select Yes or Yes to All, all of the deployment details history will be removed.
      If you select No to All, all of the deployment details history will be retained.
      
10. Accept the default "Create and Start Scheduler Service", or deselect the check box, then click Next. 
     The LUCService (License Usage Collector Service) will appear in Windows Services with the status "Started". You can manually start and stop the LUCService.
11. Accept the default "Create Shortcut on Desktop", or deselect the check box, then click Next.
12. (Optional) On the Installation Summary screen, click View Log to see the installation log.
    The licenseuagecollector_install_log.text window appears. You can click each item in the list to view additional details. 
13. On the Installation Summary screen, click Done.
    To access the BMC License Usage Collection Utility user interface, see Accessing-the-BMC-License-Usage-Collection-Utility.

Related topic

Uninstalling