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Configuring environment settings
Follow the links below to configure BMC product servers.
Information
Note
Configuration is not required for:
BMC Network Automation (BNA)
BMC Atrium Discovery and Dependency Mapping (ADDM)
BMC Client Management (BCM)
BMC TrueSight Capacity Optimization (TSCO)
Configuring BMC Bladelogic Database Automation (BDA) systems
UNIX
Ensure that the SSHD process is running on standard ports.
Information
Note
BDA license gathering is supported only for the root user.
Configuring BMC BladeLogic Server Automation (BSA 8.2 to 8.6) systems
Identify the servers where the BMC BladeLogic Server Automation (BSA 8.2 to 8.6) database is installed.
Make sure all ORACLE environment variables are set and accessible for the logged-in user on that server (Server user field value).
Information
Note
The database user should be the normal user with Read/Write permissions to the Database schema.
Windows
Ensure that the "ORACLE_HOME" environment variable is set for the logged-in user (Server user field value) on that server.
UNIX
Ensure that the "ORACLE_HOME" environment variable is set in the “. profile” file for the logged-in user (Server user field value) on that server.
Configuring BMC BladeLogic Server Automation (BSA 8.7) systems
Information
Note
For BSA 8.7 Windows and UNIX: The “Profile User” must be assigned to the “BLAdmins” role.
Windows and UNIX
Identify the servers where BMC BladeLogic Server Automation (BSA) is installed.
Windows
Ensure that the NSH folder is in the system path.
UNIX
Ensure that the SSHD process is running on standard ports.
Configuring BMC Remedy AR System Server (ARS) based products
Windows
Identify the server where BMC Remedy AR System Server (ARS) is installed.
Ensure that the "BMC_AR_SYSTEM_HOME" environment variable is set on that server.
UNIX
Verify each of the following:
The SSHD process is running on standard ports.
The user whose credentials are being used by the License Utility to connect to this server:
Has BMC_AR_SYSTEM_HOME mapped to the correct directory and exported in the .profile file. For example: Export BMC_AR_SYSTEM_HOME=/<dir1>/<dir2>/ARSystem
The $BMC_AR_SYSTEM_HOME/db/LicenseReport.txt file has read access permission for the non-root user.
