Follow the links below to configure BMC product servers.
Note
Configuration is not required for:
BMC Network Automation (BNA)
BMC Atrium Discovery and Dependency Mapping (ADDM)
BMC Client Management (BCM)
Configuring BMC Bladelogic Database Automation (BDA) systems
UNIX
Ensure that the SSHD process is running on standard ports.
Note
BDA license gathering is supported only for the root user.
Configuring BMC Bladelogic Server Automation (BSA 8.5, 8.6 and 8.7) systems
Note
For BSA 8.7 Windows and UNIX: The “Profile User” must be assigned to the “BLAdmins” role.
Windows and UNIX
Identify the servers where BMC Bladelogic Server Automation (BSA) is installed.
Windows
Ensure that the NSH folder is in the system path.
UNIX
Ensure that the SSHD process is running on standard ports.
Configuring BMC Remedy AR System Server (ARS) based products
Windows
Identify the server where BMC Remedy AR System Server (ARS) is installed.
Ensure that the "BMC_AR_SYSTEM_HOME" environment variable is set on that server.
UNIX
Verify each of the following:
The SSHD process is running on standard ports.
The user whose credentials are being used by the License Utility to connect to this server:
Has BMC_AR_SYSTEM_HOME mapped to the correct directory and exported in the .profile file. For example: Export BMC_AR_SYSTEM_HOME=/<dir1>/<dir2>/ARSystem
The $BMC_AR_SYSTEM_HOME/db/LicenseReport.txt file has read access permission for the non-root user.