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Viewing reports

To view reports

You can view reports from the License Report tab, or from the user\Reports folder where the License Utility is installed.

Note
  • Each time reports are run, they are stored in the user\Reports folder where the License Utility is installed ($LicenseUsageCollectorHome\licenseusagecollector\user\Reports\timestamp folder)
  • Folders containing the reports are named with the date and timestamp when the reports were run. For example, an ARS report generated on July 1, 2015 at 4:23 PM EDT, would appear in the following folder: 
    $LicenseUsageCollectorHome\licenseusagecollector\user\Reports\150701_162314_LUCU
  • For BSA 8.7 to 8.9.02 and TrueSight Server Automation 8.9.03 onwards (formerly BSA) the reports are stored in user\Reports\date and time stamp\Blade
  • For BSA 8.2 to 8.6, the reports are stored in user\Reports\date and time stamp\BSA
  •  For the Digital Workplace Named User reports, records can be fetched in a batch of 2000 records


  1. Click the License Report tab on the BMC License Usage Collector.
    The Last 10 License Reports Run section provides the following summary of the last 10 reports that were run, listed by execution date:

    Last 10 License Reports Run section summary information
    • Execution Dates 
      • The date and time the report was run
    • Deployments in Run
      • The number of deployments included in the run, for example, 1 out of 4
    • Successful Run
      • The number of reports that successfully ran for the specific date/time
    • Failed Run
      • The number of reports that failed for the specific date/time
    • Execution Method
      • Manual (manually run) or Auto (scheduled report)

  2. In the Last 10 License Reports Run list, select a report.
    The Details of Selected Report Run (By Deployment) section provides the following detailed information for each deployment in the report: 

    Last 10 License Reports Run section details
    • Product Name
      • The product name(s) in the report
    • Server
    • Status
      • Success or Failed
    • License Report
      • A link to the license report
  3. In the Last 10 License Reports Run section, in the License Report column, click the Click Here link.
  4. The Report File/Location Selection dialog box appears.

  5. On the Report File/Location Selection dialog, select one of the following options, then click OK:

    • License Report file
      The selected report opens in a CSV format for each product.
      The following text appears on the bottom of the file for all reports generated from the license utility: "Report Generated Using BMC License Utility".

    • License Report Chart File

      The JPEG format is supported for the following products:

      • TrueSight App Visibility Manager(TSAVM)
      • BMC Digital Workplace Named User Report v18.02 and later (DWPNUR)
      • BMC Client Management(BCM)
      • BMC Database Automation (BDA)
      • BMC Digital Workplace (MyIT)
      • BMC Discovery (Discovery) up to 11.1
      • BMC Network Automation (BNA) / TrueSight Network Automation
      • BMC Release Package and Deployment (RPD)
      • BMC Release Process Management (RPM)
      • BMC Server Automation (BSA) / TrueSight Server Automation
      • Remedy AR System Server (ARS)
      • TrueSight Capacity Optimization (TSCO)
      • TrueSight Operations Management (TSOM)

      Note

      To view the report chart files, you must have the default JPEG viewer program and the program must be set to open the chart files.

    • License Report PDF file

      Important

      From version 5.5.00, in the license reports in the PDF format, high number of records gets generated without any issue.

      • The PDF format is supported for the following products:
        • TrueSight App Visibility Manager(TSAVM)
        • BMC Digital Workplace Named User Report v18.02 and later (DWPNUR)
        • BMC Client Management (BCM)
        • BMC Database Automation (BDA)
        • BMC Digital Workplace (MyIT)
        • BMC Network Automation (BNA)
        • BMC Release Package and Deployment (RPD)
        • BMC Discovery (Discovery) version 11.1 or earlier
        • Remedy AR System Server (ARS)
        • TrueSight Operations Management (TSOM)
    • License Report log file
      The selected report opens in a TXT format for each product.

    Tip

    If the files or report location are not found, verify that the default report folder path has not been changed. For example: $LicenseUsageCollectorHome\licenseusagecollector\user\Reports\150701_162314_LUCU)

 

 

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