Using this documentation


Learn how to effectively locate information in the product documentation. Also, find out how to provide feedback on the product documentation and how to generate your own PDF of specific documentation topics.

 

To select another version of the product

When you find documentation from a search engine such as a Google search, you might be looking at documentation for an older version of the product.

  1. Open a topic in the product documentation.
  2. In the documentation hierarchy, next to the product name with the version, select the arrow icon to expand the list of product versions.
    xwiki-product name version picker.png
  3. From the list of product documentation versions, select a version.

 

To search the documentation

You can find all the product documentation on the Documentation portal.

Type of search

Description

Only this product documentation search

Use this search to find information specific to one product or a solution.

You can use this space-level search to find product-specific information such as concepts, architecture, access and navigation, integration, and troubleshooting.

This search box is located along with the left navigation pane on the specific product documentation set page as shown in the following image:

xwiki-Product search.png

All documentation search

Use this search to find information about documentation for different BMC products or solutions.

This search box is located on all documentation pages as shown in the following image:

xwiki-global serach.png

To provide feedback on the documentation

Use the options that are available at the bottom of every page to provide feedback on the documentation:

Feedback option

Description

Was This Page Helpful?

You can take this short survey at the bottom of a page. Your feedback is only visible to the BMC Documentation team. If you are not logged in to the documentation portal, your feedback is recorded anonymously. 

The bottom of every page includes the following feedback form:

xwiki-WTPH.png

If you select No , an additional form is displayed as shown in the following image:

xwiki-no-comment.png

 

Comments box 

To share helpful tips about the documented concepts or tasks, alternative solutions, or notify us about an error or misleading statement on the page, use the following commenting box to enter comments:

xwiki-comment box.png

You must be logged in to leave a comment or reply to a comment.

After you leave a comment, the documentation team is notified and will address your comment.

To ask a question about a product or suggest an idea for a product

Leave a comment on a documentation page to ask questions about a product concept or tasks associated with it.

To suggest an idea for a product

  1. Log in to BMC Community with your Support ID.
  2. Search for the product for which you want to share your idea.
  3. Navigate to the Ideas tab.
  4. Search for an idea or submit a new idea.
    Submit an idea.png

For information about searching and sharing a new idea, see the following pages: