Integrating with Amazon Managed Services for Prometheus to collect metrics

As a tenant administrator, perform the following steps to integrate with AMP, verify the integration, and view the collected data in various BMC products.

Planning for the connection

• Depending on the location (SaaS, on-premises) of the third-party product, choose one or more BMC Helix Intelligent Integrations deployment modes and review the corresponding port requirements. For information about various deployment modes and port requirements, see Deployment-scenarios.
• Based on the deployment modes, use the BMC Helix Intelligent Integrations SaaS deployment or the BMC Helix Intelligent Integrations on-premises gateway or both. For more information about the gateway, see Deploying-the-BMC-Helix-Intelligent-Integrations-on-premises-gateway.

• The on-premises gateway must be able to reach the third-party product on the required port (default is 443).

In the preceding list, third-party product refers to AMP.

Configuring the connection with AMP

1. Access BMC Helix Intelligent Integrations:

   • BMC Helix Intelligent Integrations SaaS – Log on to BMC Helix Portal, and click Launch on BMC Helix Intelligent Integrations.
   • BMC Helix Intelligent Integrationson-premises gateway – Use one of the following URLs to access BMC Helix Intelligent Integrations:
     • http://<hostName>:<portNumber>/swpui
     • https://<hostName>:<portNumber>/swpui
2. On the CONNECTORS tab, click in the SOURCES panel.

3. Click the AWS 

   Prometheus

    Metrics tile.

4. Specify the following details for the source connection:

   1. Specify a unique instance name.
      

      Best practice
      We recommend that you specify the instance name in the following format:

      <sourceType>_<sourceControllerServerName>{_<InstanceQualifier>}

      The instance qualifier helps you to distinguish the multiple instances configured from the same source server. For example, you can name your instances as AMP_Host_PROD, AMP_Host_TEST, and so on.

      
      

   2. Specify the AMP metrics host name.
   3. Specify the AMP port number (default value is 443).
   4. Specify the access key ID associated with your AWS account or bucket.
   5. Specify the secret access key associated with your AWS account or bucket.
   6. Specify an AWS region.
   7. Specify the workspace created in AWS for Prometheus metrics. 
   8. Click Proxy and specify whether you want to configure a proxy server.
      If yes, specify the host name and port number (default value is 8888).
5. Click VALIDATE AND CREATE.
   The specified connection details are validated and the corresponding source connection is created in the Source Connection list.

6. Select the source connection that you created from the list if it is not selected already.

   Important

   The destination host connection is created and configured automatically for each tenant when the source connection is created.

7. Click a data type and specify the configuration parameters in the Collectors section as described in the following table:
8. Click CREATE COLLECTORS to create the required collector streams for the selected data type.
9. Click a data type and specify the configuration parameters in the Distributors section as described in the following table:
   

1. Click CREATE DISTRIBUTORS to create the required distributor streams for the selected data type.
2. Click one of the following buttons:

1. • SAVE STREAM : Click this button if you want to edit the integration details before creating the instance. After you save the stream, the connector that you just created is listed in the SOURCES panel. Move the slider to the right to start the data stream.
   • SAVE AND START STREAM : Click this button if you want to save the integration details and start receiving data immediately.

          For more information about data streams, see Starting-or-stopping-data-streams.

Verifying the connection

In BMC Helix Intelligent Integrations , on the SOURCES panel, confirm that the data streams for the integration you created are running. Data streaming is indicated by moving colored arrows.

A moving red arrow () indicates that the metric stream is running. Metric data will be pushed according to the configured Collection Schedule interval. 

Viewing metrics in BMC Helix Operations Management

1. In BMC Helix Operations Management, select Monitoring > Devices.
2. Click the links for the required device.

3. On the Monitors tab, click the required monitor.
   The Performance Overview tab shows the metrics graph.
   For information about metrics, see Viewing collected data.