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Release notes and notices

Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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Date

Summary

Title

October 22, 2025

Enhancements included in this release: 

  • Configure multiple connectors for the same automation tool
  • Select a Generic REST connector from the list to forward events
  • Reduce incident noise by using the Associate incident to incident Policy
25.4.00 enhancements and patches
September 23, 2025

Enhancements included in this release: 

  • Improved JSON editor with support for additional functions
  • Access Target Host and Target Port details from the Configured Connectors Page
  • Configure the Maximum Retry Duration option to retry running failed policy runs
  • Use event data to set the change ticket schedule in automation policies
25.3.02 enhancements and patches
August 28, 2025

Enhancements included in this release: 

  • Execute automation policies based on the scheduled start date and time of a change request
  • Assign an incident to a specific support group by using the Ops-category and product category
  • Transform variables by using special characters and preview the transformation logic
25.3.01 enhancements and patches
August 14, 2025The cumulative updates from previous releases (25.2.01 and 25.2.02) are rolled into the 25.3 release for on-premises users.
July 25, 2025Enhancements included in this release: 
  • Improved JSON editor with function support and variables panel
  • Access incident details by using the cross-launch link from the event
  • Use event slots from the previous execution in the trigger condition
25.3 enhancements and patches

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

 

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BMC Helix Intelligent Automation 25.4