Release notes and notices

Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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Date

Summary

Title

July 25, 2025Enhancements included in this release: 
  • Improved JSON editor with function support and variables panel
  • Access incident details by using the cross-launch link from the event
  • Use event slots from the previous execution in the trigger condition
25.3 enhancements and patches
June 26, 2025

Enhancements included in this release: 

  • Manage policy runs history efficiently by using the date filter and bulk actions
  • Configure generic REST connector actions with the advanced JSON editor
  • Improve efficiency by forwarding only the required event slots
25.2.02 enhancements and patches
May 28, 2025

Enhancements included in this release: 

  • Access the situation URL and root cause details in the ServiceNow ITSM incident
  • Use out-of-the-box operators for event-to-incident mapping in ServiceNow
  • Create unique infrastructure incidents with impacted service details in BMC Helix ITSM
  • Reduce incident noise by using Proactive Service Resolution for TMF-compliant trouble tickets
25.2.01 enhancements and patches

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

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