System requirements
Use the supported browsers to access BMC Helix Intelligent Automation and know more about the supported event data sources and BMC or third-party applications with which BMC Helix Intelligent Automation connects.
Supported browsers
BMC Helix Intelligent Automation supports the latest versions of the following browsers:
- Google Chrome
- Microsoft Edge
Supported BMC Helix (SaaS only) products
BMC Helix Intelligent Automation connects with the latest versions of various BMC Helix (SaaS only) products:
- BMC Helix Operations Management
- BMC Helix AIOps
- BMC Helix for CSP
- BMC Helix Capacity Optimization
- BMC Helix Innovation Studio
- BMC Helix for CSP (integrated with your BMC Helix tenant)
- BMC Helix ITSM (integrated with your BMC Helix tenant)
Hardware and software requirements
The following table describes the minimum hardware and software requirements needed to download and install the on-premises connectors by using the remote plugin utility:
Requirement | Description |
|---|---|
Hardware | CPU: Dual-core Memory: 8 GB Disk space:
|
Operating systems |
|
Port | 443 Ensure that port number 443 is accessible from the server to the BMC Helix Intelligent Automation cloud services where the plugin is running. |
Supported automation tools and applications for automating their actions
The following table lists the automation tools and other applications supported by BMC Helix Intelligent Automation.
Product | Version |
|---|---|
Amazon Web Services | - |
Kubernetes | - |
Ansible Tower | 3.8.0 |
TrueSight Orchestration |
|
TrueSight Server Automation | 21.3 |
BMC Helix ITSM (On-premises) |
|
ServiceNow Telecommunications and Media Assurance Workflows (Cloud and On-premises) |
|