Frequently asked questions
This section answers some frequently asked questions about TrueSight Smart Reporting.
Does TrueSight Smart Reporting require a database? Is the database included as part of the out-of-the-box installation?
Yes. TrueSight Smart Reporting uses a repository database, and the following databases are supported:
- Postgre SQL
- Oracle
- SQL
Postgre SQL is the default database and is shipped with TrueSight Smart Reporting.
Can I install TrueSight Smart Reporting silently?
Yes. See the Yellowfin documentation for information about silent installation.
After adding a component, how do I see the reports?
You can launch TrueSight Smart Reporting from your component console. You can view the out-of-the-box reports in TrueSight Smart Reporting or you can create your own reports.
Can I upgrade to TrueSight Smart Reporting version 19.01 from version 11.3.01?
No. These two products are different, and an upgrade is not possible.
After adding a datasource for a component in TrueSight Smart Reporting, can I add another datasource?
No. Only one datasource can be added in TrueSight Smart Reporting.
Can I use existing an existing application of Yellowfin, for example Remedy Smart Reporting, for TrueSight Smart Reporting?
No. You must use the Yellowfin application that is provided in TrueSight Smart Reporting because TrueSight Smart Reporting integrates with TrueSight Server Automation - Data Warehouse. You can use TrueSight Smart Reporting only when you add TrueSight Server Automation - Data Warehouseas a component in TrueSight Smart Reporting.
Is TrueSight Smart Reporting included in perpetual licenses?
No, TrueSight Smart Reporting is not included in perpetual licenses because it is a new offering from BMC.
Do I require a license key for TrueSight Smart Reporting?
No. The TrueSight Smart Reporting license key is included in the TrueSight Smart Reporting installer.
Does TrueSight Smart Reporting support the disaster recovery mode or a high-availability architecture?
No. TrueSight Smart Reporting does not support the disaster recovery mode or a high-availability architecture.