Remedy Smart Reporting user roles and permissions
This topic lists the user roles and permissions in Remedy Smart Reporting.
User roles
When Remedy Smart reporting is initially deployed, the following standard set of roles is provided.
Role | Capabilities |
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Consumer & Collaborator | Can access only public reports and dashboards. Users with this role can broadcast, distribute, and email reports. |
Dashboard Consumer | Can view public reports and public dashboards Note: Users with CMDB Console Admin Group or CMDB Console User Group permissions in Remedy AR System are members of the out-of-the-box CMDB user group in Remedy Smart Reporting and have access to the CMDB dashboard. |
Personal Content Writer & Collaborator | Can only create personal content for their own consumption—not public shared content This role can collaborate within streams, timelines, and so on. The role provides the following privileges:
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Public Content Writer & Collaborator | Can create content to be consumed by themselves and other users This role can collaborate using features such as streams, timelines, and so on. The role provides the following privileges:
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Public Content Writer & Collaborator - Advanced | Can create content to be consumed by themselves and other users This role can collaborate using features such as streams, timelines, and so on. The role also has extended access to create and manage views, approve reports, and perform other administrative tasks. This role should be used sparingly. This role provides the following privileges:
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System Administrator | Has the widest range of access to the system A limited number of users should be assigned to this role. This role can do everything from creating content to managing system tasks. The role has the following privileges:
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Additionally, after installation, Remedy Smart Reporting creates a super admin user named siadmin. There is one super admin user per instance. Only a super admin user can see the following panels in the Admin Console:
- Session Management
- License Countdown
- Client Organizations
Permissions
A function is a permission that can be associated with a role. Remedy Smart Reporting includes the following functions (permissions).
The following functions are available in Remedy Smart Reporting. The functions are grouped into subsections to help you identify how and when these functions are used.
Function | Permission |
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General | |
Report Access CRUD | Enables users to view, edit, create, and delete reports. |
User Profile | Enables users to update their user profile. |
Draft Content List | Shows a list of draft content on the Dashboard and Browse pages. |
Favorites | Enables users to add reports to their favorites list. |
Export Reports to CSV | Enables users to export report results to CSV. |
Export Reports and Dashboards to DOC | Enables users to export content items to DOC. |
Export Content to PDF | Enables users to export content items to PDF. |
Export Reports and Dashboards to XLS | Enables users to export content items to XLS. |
Bookmarks and Snapshots | Enables users to create and use bookmarks and snapshots. |
Hide Print on Reports & Dashboards | Hides the Print option on the Report and Dashboard pages. |
Dashboard | |
Personal Dashboard CRUD | Gives users access to the dashboard page, and allows them to create their personal dashboard, which is only visible to them. |
Hide Dashboard Maximize Report | Hides the maximize option on dashboard reports. |
Hide Dashboard Report Menu | Hides the drop-down menu on reports in the dashboard. |
Refresh Dashboard Reports | Enables users to set a refresh period on Dashboard reports. |
Public Dashboards CRUD | Enables users to create and edit public dashboards. |
Disable Add Existing Tab | Prevents users from adding existing tabs from the Browse Page or from the Pre-Built Tab option to their dashboard. |
Show Draft Dashboards | Shows Dashboards that other users are editing. |
Browse | |
Hide Browse Page | Hides the report browse page. |
Hide Advanced Report Search | Hides the advanced search on the report list page. |
Hide Columns Option (Browse Page) | Hides the columns option on the report list page. Users will not be able to change the columns displayed. |
Hide Report Details (Browse Page) | Hides the report details on the report list page. |
Approval Administration | Enables users to see outstanding report approvals. |
Draft Public Reports | Enables users to see draft versions of public reports that other users create. |
Report Builder | |
Report Types | Enables users to create freehand SQL reports or Jasper reports. |
Public Reports CRUD | Enables users to create and edit public reports. |
Versioned Reports | Enables users to archive report result sets, depending on the Content Category Version History settings. |
Sub Queries | Enables users to create subquery reports. |
Ad Hoc Reports | Enables users to create ad hoc reports. |
Access Filter | Enables users to set or change the access filter on reports. |
Related Reports | Enables users to set up codisplay, drill down, and drill through functionality. |
CSV Reports | Enables users to write reports based on CSV files. |
Advanced CSV Functionality | Enables users to perform advanced operations on CSV reports such as selecting the data source. |
Custom Query Filters | Enables users to create user prompt drop-down filters populated by custom SQL queries. |
Min/Max default filter values | Enables users to set default values for cached filters to the minimum and maximum cached value. |
Disable Cached Filter Values | Prevents users from caching report filter values. |
SSRS Reports | Enables users to create SQL Server Reporting Services (SSRS) reports. |
Allow Freehand SQL Calculated Fields | Enables users to create Freehand SQL Calculated Fields in reports. |
Report Menu | |
Broadcast Reports | Enables users to broadcast reports on a one-off or scheduled basis. |
Distribute Reports | Enables users to distribute reports on dashboard tabs to other users. |
Email Reports | Enables users to send an ad hoc email copy of a report. |
Hide Open Report | Hides the open report menu item. |
Hide Report Details (Report Menu) | Hides the report details item on the report menu. |
Hide SQL | Hides report SQL from users. |
Multicast Reports | Enables users to broadcast reports to external users. |
Multicast Access Filter Reports | Enables users to broadcast reports with access filters to external users. The credentials of the user who creates the broadcast are used to send the report to external users. |
Hide Report Refresh | Hides the report refresh menu item. |
Hide Embed Links | Removes links to embed reports and dashboards by using the Javascript API. |
Hide External Links | Removes external, direct links to reports and dashboards. |
Storyboard | |
Storyboards CRUD | Enables users to view, create, edit, or delete storyboards. |
Storyboard Admin | Enables users to edit or delete any private or public storyboard. |
Public Storyboards | Enables users to make a storyboard public. |
Storyboard Global Filters | Enables users to set global filters on storyboards. |
Collaboration | |
Hide Comments | Hides the comment functionality from reports, storyboards, and dashboards. |
Annotations CRUD | Enables users to create, read, update, or delete. |
Timeline | Enables users to access their timeline. |
Connections | Enables users to connect to other users through their timeline. |
Discussion Topics CRUD | Enables users to browse and to contribute to discussion topics. |
Collaboration Admin | Enables users full administration access to discussion streams, comments, and tasks (both public and private). |
Activity Stream | Enables users to access the activity stream. |
Enable Tasks | Enables users to see and be assigned tasks. |
Personal Tasks | Enables users to create and assign tasks to themselves. |
Public Tasks | Enables users to create and assign tasks to themselves and others. |
System Task Admin | Enables users to approve or reject the completion of system tasks. |
Configuration | |
Configuration | Enables users to modify Remedy Smart Reporting site parameters. |
Configure Logon ID | Enables users to specify how users are authenticated. |
Configure Page Format | Enables users to configure the page layout (such as integration settings). |
Configure Support Email | Enables users to set the support email address. |
Administration | |
Import | Enables users to import content from XML files. |
Export | Enables users to export content to XML files for backup or transfer to another system. |
Folder Access | Enables users to configure report categories. |
System Information | Enables administrative users to view system information. |
License Management | Enables users to view Remedy Smart Reporting license details and upload new license files. |
Create and Edit Tags | Enables users to create or edit tags used in discussions. |
Client Organization Management | Enables users to set up and manage client organizations. |
Filter Period Management | Enables users to choose which predefined date filters are available. |
Translate Content | Enables users to translate user-entered data on dashboards, reports, and views. |
Themes CRUD | Enables users to manage storyboard themes. |
Geometry Pack Management | Enables users to import and delete GeoPacks. |
Background Execution Management | Enables users to view the current background execution queue, cancel current queries, and force start queued items. |
View and Field Categories | Enables users to manage view and field categories from the Admin Console. |
Org Reference Codes | Enables users to manage Org Reference Codes from the Admin Console. |
Plugin Management | Enables users to manage plug-ins including Third Party Source Connections, JDBC Drivers, and Advanced Functions. |
Data Sources & Views | |
Data Sources CRUD | Enables users to create, edit, or delete data source connections. |
OLAP | Enables users to connect to OLAP data sources. |
Data Source Admin CRUD | Enables users to create, edit, or delete all data sources regardless of security restrictions. |
Source Filters | Enables users to create data source filters. |
Database Views CRUD | Enables users to create, edit, or delete Remedy Smart Reporting views. |
Freehand SQL Views | Enables users to create Freehand SQL views. |
Show Draft Views | Enables users to see views being edited by other users. |
Stored Procedures | Enables users to create views against stored procedures. |
Force Clone Views | Removes the option to edit existing views directly. (Users are forced to clone views to edit them.) |
Hide DBMS Messages | Replaces error messages from DBMS with generic messages. |
Create CSV Table | Enables users to create CSV tables within a view. |
Composite Views | Enables users to create composite views. |
Skip Schema Check | Bypasses schema check when using CheckSchemaForUser functionality. |
Report as a Datasource | Enables reports to be written against the results of another report. |
User Administration | |
User Management CRUD | Enables users to create, edit, and delete user accounts. |
Group Management CRUD | Enables users to create, edit, and delete user groups. |
Roles Management | Enables users to create, edit, and delete security roles. |
Hide profile password | Removes the password reset option in My Profile. |
Disable profile email change | Stops users from changing their email address in My Profile. |
Hide profile User ID | Removes the User ID option in My Profile. |
Named User | Enables users to bypass concurrent login limitations. |
Restrict Visible Roles | Restricts the roles that are visible to a user when adding new users and groups. |
Web Services | |
Web Services | Enables users to log in to Remedy Smart Reporting web services. |
Disable Mobile Access | Stops a user from accessing reports through a native mobile application. |
Other | |
Subscribe to Broadcast | Enables users to subscribe to report broadcasts. |
Where to go from here
Automatically-synchronizing-Remedy-AR-System-users-to-Remedy-Smart-Reporting