Accessing and navigating the Smart Reporting Admin console

An administrator can use the Admin Console to perform the administrative activities in BMC Helix ITSM: Smart Reporting(Smart Reporting). To perform additional administrative functionalities, a super admin user can directly access the Admin Console by using the URL http://RemedySmartReportingServerHostName:port/AdminConsole/#.

To access the Administration console

Log in to Mid Tier as a Smart Reporting administrator.
Select Applications > Smart Reporting > Smart Reporting Console.
From the left navigation panel, select Administration > Admin Console.

License Days Left

The license countdown provides the super administrator user with the status of the product license. The countdown figure changes to red when there is less than 45 days left before the expiration date.

The License Countdown panel is visible to a super administrator user only.

Configuration items

On the Administration page, you can access the following pages to make configuration changes.

Item	Description	Reference
Configuration settings	Customize Smart Reporting settings, such as authentication, integration (headers, footers, and navigation), page formatting, the email server and defaults, system parameters, and regional settings.	Configuration in the Yellowfin documentation
Content settings	Configure content settings and formatting defaults that control how Smart Reporting displays each type of content: Report Chart Dashboard Storyboard	Customizing-styles-for-reports-charts-and-dashboards
Images & Maps	Load new images into the system, and define items such as raster maps and WMS layers. Raster maps are images with each zone specified as a unique color, which defines the zones to be replaced by heat map coloring.	Images & Maps in the Yellowfin documentation
Email Template	Customize the look-and-feel of system-generated emails.	Email Template in the Yellowfin documentation

Administration items

On the Administration page, you can access the following pages to make administrative changes:

Item	Description	Reference
Session Management	View active sessions, and close sessions. For example, you might need to close a session if a user is logged in from one IP address and then tries to log in from another address but is denied access.	Monitoring-user-sessions Session Management in the Yellowfin documentation
Schedule Management	View and manage the following types of scheduled tasks: Broadcast Cached Filter Refresh Cached View Refresh Composite View Refresh Report Refresh Report Subscription Source Filter Refresh	Monitoring-and-managing-scheduled-tasks
Dashboard Management	View all available dashboards to check their status, subscriptions, and report numbers. Additionally, edit and delete selected tabs.	Dashboard Management in the Yellowfin documentation
System Information	View current system information including version details, security settings, and system resources. Support might ask you to export system information to an .xml file to assist with troubleshooting.	System Information in the Yellowfin documentation
Content Translation	Enable the system to provide User Entered reporting content across multiple languages by allowing users to translate content such as Report Names, Column Titles, Chart Labels, and so on.	Content Translation in the Yellowfin documentation
Client Organizations	View and manage a list of client organizations. Note: Client organizations is visible to super administrator users only.	Organizations-in-a-multitenancy-environment
Export	Export content definitions to .xml files for migration and backup purposes.	Importing or Exporting Data in the Yellowfin documentation
Import	Import content definitions from .xml files for migration and backup purposes.	Importing or Exporting Data in the Yellowfin documentation