This documentation supports the 21.05 version of BMC Helix ITSM: Smart Reporting. To view an earlier version, select the version from the Product version menu.

Out-of-the-box BMC Asset Management reports


A user can use the following out-of-the-box BMC Helix ITSM: Asset Management reports to view details about the assets and related activity within the organization.

Report name

Description

Asset Details

Supplements the drill down from different Asset reports and includes details of assets along with request IDs and descriptions for selected CIs.

Assets Scheduled for Maintenance

Lists the assets with maintenance scheduled in the next six weeks. Six weeks is the default, but you can change the date range.

Assets with Warranty Expiry

Lists the details of assets within the warranty expiry date range. It also displays the contract details attached with these assets.

List of Disposed Asset with Current Location

Lists the disposal details of assets with their current location and disposal date.

Number of Computer Systems by Operating System

Display pie charts of the split of computer systems by the operating system manufacturer.

Open Incidents Associated with Asset

Displays the assets associated with currently open incidents. The drill down provides the relationship details of assets and requests.

Operating System Details for Computer Systems

Supplements the drill down from the number of computer systems by operating system and includes details such as CI Name, OS Manufacturer, OS Name, and System Type.

Top 10 Assets with Maximum Change Requests

The bar charts display the top 10 assets that have the maximum number of change requests attached with them.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*