This documentation supports the 21.05 version of BMC Helix ITSM: Smart Reporting. To view an earlier version, select the version from the Product version menu.

Viewing the My Content panel


When you open the menu under your name and select My FavoritesDraft Content, or Personal Broadcasts, the page opens a My Content panel that gives you access to the following groups of content:

Item

Icon

Description

Draft

drafts_icon.gif

A list of the last 5 pieces of content accessed that are in Draft mode.

My Favorites

favourites_icon.gif

A list of the content that you set as favorites.

Personal Broadcasts

PersonalBroadcastsIcon.png

A list of your personal broadcasts.

Recent

recentlyAccessed_icon.gif

A list of recently accessed pieces of content that are Active.

Hidden

Hidden.png

A list of content that is hidden from being displayed on the Browse page.

Approval Required

ApprovalReqdIcon.png

A list of content that requires approval.

Depending on how your system is configured, you can find your name with its menu in the toolbar at the top of the page or by clicking Hamburger.png to open the side panel.

Where to go from here

Setting-your-locale-and-time-zone-for-Smart-Reporting

 

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