This documentation supports the 21.05 version of BMC Helix ITSM: Smart Reporting. To view an earlier version, select the version from the Product version menu.

Getting started

If you are new to the BMC Helix ITSM: Smart Reporting product, see the following sections for an introduction to product features and descriptions of the interface. The topics also discuss reporting capabilities as well as administration and configuration details for system administrators.

Getting started for new users

Getting started for new administrators

 

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