Best practices for Smart Reporting

We recommend that you review best practices for BMC Helix ITSM: Smart Reporting prior to implementing it.

Category	References
Onboarding	Importing out-of-the-box content Synchronizing common content across multiple tenants
Using	Accessing Smart Reporting Broadcasting reports to Smart Reporting users Creating custom reports and charts Performing calculations on fields in a report Refreshing report data and viewing archived reports Setting up report dashboards
Administering	Defining a report data source connection and view access Defining views for report creation Modifying an out-of-the-box view Optimizing Smart Reporting performance

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