Phased rollout This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout. Click here to view an earlier version.

Getting started

If you are new to the BMC Helix ITSM: Smart Reporting product, see the following sections for an introduction to product features and descriptions of the interface. The topics also discuss reporting capabilities as well as administration and configuration details for system administrators.

Getting started for new users

Getting started for new administrators

 

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