Product overview


BMC Helix Dashboards offers unified reporting and gives you a consolidated view of data from applications across your environment. The consolidated view of dashboards helps you perform tasks such as responding to issues quickly so that system downtime is minimized. You can create, export, and share interactive and customizable dashboards with users within or outside your environment. You can also improve the efficiency of your system by monitoring the key performance metrics.

BMC Helix Dashboardsis a part of the BMC Helix solution. Built on a microservices-based architecture, it is available both as a SaaS service and a container-based on-premises deployment. You access BMC Helix Dashboards from BMC Helix Portal, which is the launchpad to your licensed BMC Helix services.

Important

Use BMC Helix Dashboards for creating dashboards and reports to obtain meaningful insights for strategic planning and troubleshooting purposes. It is not intended to be used as a data extraction tool. We recommend using Extract, Transform, and Load (ETL) tools that are specifically designed for such purposes.

The following video (2.36) provides a high-level introduction to the product and explains its key capabilities.
 

Play video icon.pnghttps://www.youtube.com/watch?v=X5C77Zn7Mus

BMC Helix Dashboards key capabilities

Capability

Description

Reference

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Visualize and analyze data

Collect data from various BMC Helix solutions and provides a consolidated view in the form of interactive dashboards.

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Use the out-of-the-box dashboards

Use out-of-the-box dashboards to quickly visualize and analyze data in your environment.

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Configure dashboards

Configure dashboards, panels, and queries to gain insight into your data. You can also configure a time range for the data and explore a query to troubleshoot it.

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Use dashboard variables to automate data collection

Use dashboard variables as placeholders for values that can be used in queries and panel titles. By using variables, you can filter the dashboard's data to reflect the desired value.

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Schedule automatic distribution of dashboard reports

Schedule automatic distribution of dashboard reports through email or FTP server on specific days of the week, month, or a year. A tenant administrator can access the report from email or the FTP server according to the schedule to analyze the data.

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Automate dashboard queries by using calculated fields

Automate dashboard queries by creating calculated fields. By using the calculated fields, you can avoid writing manual queries for your dashboards.

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Restrict dashboard permissions

Restrict viewing, and access to a dashboard in your environment.

You can view data from the following products:

Click here to expand...
  • BMC Helix Automation Console
  • BMC Helix Business Workflows
  • BMC Helix CMDB
  • BMC Helix Continuous Optimization
  • BMC Helix Digital Workplace
  • BMC Helix Innovation Suite(includes AR system and Innovation Suite) and any custom application built on BMC Helix Innovation Suite
  • BMC Helix Intelligent Automation
  • BMC Helix ITSM
  • BMC Helix ITSM Insights
  • Live Chat
  • BMC Helix Log Analytics
  • BMC Helix Operations Management
  • BMC Helix Portal
  • BMC Helix Virtual Agent
  • BMC Helix Knowledge Management by ComAround

 

 

 

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