Adding overrides to fields in a dashboard


 Administrators or editors can add overrides in panel visualizations. These overrides supersede the default settings to fetch and display specific information across BMC Helix ITSM applications.

Use overrides to view or analyze information in a customized format or to eliminate irrelevant data in your dashboard panel or reports.

The following override types are available:

Override 

Description

Fields with name

Fetches data based on fields with a name.

For example, panel title, panel data with names and values.

Fields with name matching regex

Fetches data based on a regular expression.

For example, /.*/

Fields with type

Fetches data based on specific field types.

For example, number, string, or a boolean expression.

Fields returned by query

Fetches data based on a specific query type.

For example, Metric, Events, Service Management, and so on.

Fields with values

Fetches data for fields with reducer conditions.

For example, all zeros, mean, variance, or standard deviation, and so on.

The following video explains how to configure an override to add a cross-launch link:

https://www.youtube.com/watch?v=2LWS3egM-L0

To add an override

  1. In the Edit panel screen, select the Overrides tab.
  2. Click Add field override.
  3. Select the required override type.
  4. Select the panel field for which you want to apply the override.
  5. Click Add override property to perform the required operation on the selected panel field.
  6. Click Apply and then click Save.
  7. Refresh the panel.

​​​For information about how to configure and use each override, see Override examples.

To delete an override

  1. Click Delete image-2024-2-28_1-7-44.pngfor the corresponding override.
  2. Click Apply and then click Save.
  3. Refresh the panel.

Override examples

Fields with name override

The following example demonstrates how to change the width of source_hostname.keyword column to 60 by using the Fields with name override. 

  1. Select Fields with name override. 
  2. From the Fields with name list, select source_hostname.keyword.
    Screenshot 2025-05-28 154250.png
     
  3. Click Add override property. 
  4. Select Column width and enter 60. 
    The width of the specified column becomes 60.
    Screenshot 2025-06-02 173937.png


Fields with name matching regex

The following example demonstrates how to hide the Count column by using the Fields with name matching regex override. 

  1. Select Fields with name matching regex override. 
  2. In the Fields with name matching regex field, enter /^Cou.*/.
    Screenshot 2025-05-29 143538.png
     
  3. Click Add override property. 
  4. Select Hide in table and enable the toggle. 
     The Count column is hidden as it contains the text cou.
    Screenshot 2025-05-29 143904.png

Fields with type

The following example demonstrates how to change the display name of all the table columns by using the Fields with type override. 

  1. Select Fields with type override. 
  2. From the Fields with type list, select String.
    Screenshot 2025-05-28 202703.png
     
  3. Click Add override property. 
  4. Select Standard options > Display name and enter Unavailable
     All the table column names are renamed Unavailable.  

    Screenshot 2025-05-28 202247.png

Fields returned by query

The following example demonstrates how to change the alignment of all the columns by using the Fields returned by query override. 

  1. Select Fields returned by query override. 
  2. From the Fields returned by query list, select Query A.
    Screenshot 2025-05-28 214056.png
     
  3. Click Add override property. 
  4. Select Column alignment and then select Right
     All the columns are aligned to the right.

    Screenshot 2025-05-28 214155.png

Fields with values

The following example demonstrates how to hide the columns with values greater than or equal to 5 by using the Fields with value override. 

  1. Select Fields with values override. 
  2. From the Fields with values list, select Max and enter 5. 
    Screenshot 2025-05-28 220435.png
     
  3. Click Add override property. 
  4. Select Hide in table and enable the toggle. 
     The Count column is hidden. 

    Screenshot 2025-05-28 220543.png

 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*