Migrating from BMC Helix ITSM: Smart Reporting
As a tenant administrator or reporting administrator, migrate the BMC Helix ITSM reports from BMC Helix ITSM: Smart Reporting to BMC Helix Dashboards by using the migration tool. The BMC Helix ITSM: Smart Reporting application will soon be discontinued and we recommend that you plan for migrating your reports to BMC Helix Dashboards.
The migration process consists of the following tasks:
Task | Action | User persona | Reference |
|---|---|---|---|
1 | Assess the BMC Helix ITSM: Smart Reporting environment. | Database administrator | |
2 | Run the migration tool. | Reporting administrator/tenant administrator |
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