Asset Overview (Computer System) dashboard

As a dashboard user, you can use the Asset Overview (Computer System) dashboard to get an overview of Computer Systems assets such as the number of unassigned assets, number of refreshed assets, number of scanned assets, the distribution details of unassigned, refreshed, and scanned assets, and so on.

For instructions on creating or editing dashboards, see Configuring-dashboards-with-additional-customizations. For information about dashboard concepts, see Creating-and-customizing-dashboards.

Related topics

BMC Helix ITSM Asset Management predefined reports from the BMC Helix ITSM Asset Management online documentation

Example: Tracking unassigned assets

Garth, the asset manager wants to ensure that the assets are utilized efficiently. For this, Garth wants to know the count of unassigned assets over the past 60 days.

The following image shows the Asset Overview (Computer System) dashboard with sample data:

asset_overview.png

For a list of icons and operations that are common across dashboards, see Product-overview.

To view the dashboard

  1. From the navigation menu menu_icon.png, click Dashboards.

  2. Click the Helix ITSM folder and then click Asset Overview (Computer System).

    Tip: Quick access from the home page

    To quickly open the dashboard from the home page, mark it as a favorite by using the star icon. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the home page.

Panels in the Asset Overview (Computer System) dashboard

Panels

Description

Example

Dashboard filters

Displays the following custom filters to view the asset overview information on the dashboard:

  • Company
  • Site
  • Primary Capability
  • Managed By
  • Status

Additionally, you can filter the data by using the date and time range global filter. By default, the search result displays the data of last 30 days.

asset_overview_filter.png

Unassigned Assets

Displays the total number of unassigned assets of the Computer System class along with number of days for which they are unassigned.

UnassignedAsset.png

Refreshed Assets

Displays the total number of refreshed assets of the Computer System class along with the number of days in a pie chart.

RefreshedAsset.png

Scanned Assets

Displays the total number of assets of the Computer System class that are scanned for vulnerability checks in a pie chart.

ScannedAsset.png

Unassigned Asset Distribution

Displays the distribution of unassigned assets of the Computer System class for each manager in a cross-tab based on the following parameters:

  • Manager
  • Age

You can click the value of the unassigned assets to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard.

On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT.

UnassignedAssetDist.png


Asset Details - Drill-through:

Asset_Drill_Thru_Site.png

Refreshed Asset Distribution

Displays the distribution of refreshed assets of the Computer System class for each manager in a cross-tab based on the following parameters:

  • Manager
  • Age

You can click the value of the refreshed assets to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard.

On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT.

RefreshedAssetDist.png


Asset Details - Drill-through:

Asset_Drill_Thru_Site.png


Scanned Asset Distribution

Displays the distribution of scanned assets of the Computer System class for each manager in a cross-tab based on the following parameters:

  • Manager
  • Age

You can click the value of the scanned assets to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard.

On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT.

ScannedAssetDist.png


Asset Details - Drill-through:

Asset_Drill_Thru_Site.png

Asset Distribution by Site

Displays the distribution of assets of the Computer System class by location in a cross-tab based on the following parameters:

  • Site
  • Manager
  • Primary Capability

You can click the value of the assets to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard.

On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT.

AssetDistributionSite.png


Asset Details - Drill-through:

Asset_Drill_Thru_Site.png


 

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