Copying reports and dashboards from BMC Helix ITSM: Smart Reporting to BMC Helix Dashboards
As a tenant administrator or reporting administrator, you can copy the custom and the out-of-the-box reports and dashboard panels from BMC Helix ITSM: Smart Reporting to BMC Helix Dashboards.
To learn more about BMC Helix Dashboards, see Product-overview.
The migration process consists of the following tasks:
Task | Action | Component | User persona | Reference |
|---|---|---|---|---|
1 | Export and modify an SQL query from BMC Helix ITSM: Smart Reporting | BMC Helix ITSM: Smart Reporting | Reporting administrator | |
2 | Create dashboards from the exported SQL query | BMC Helix Dashboards | Tenant administrator or editor | |
3 | (Optional) Configure additional details | BMC Helix Dashboards | Tenant administrator or editor |
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