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Anomalies Overview dashboard

Anomalies indicate a deviation from the normal data pattern, such as irregular data spikes or a data break. They impact and disrupt the availability and performance of business services. To ensure that business services perform optimally, you need to monitor them to detect anomalies. Use the Anomalies Overview dashboard to visualize and analyze the anomalies that are generated based on univariate and multivariate events.

The dashboard provides the following information about anomalies:

  • Count of anomalies by type, severity, and status
  • Services and multivariate policies with the most anomalies
  • Anomaly details by service, such as events, incidents, situations, and change requests

Related topics

Anomalies-By-Service-dashboard

Univariate-Anomalies-By-Device-dashboard

Information
Scenario

Jim is an operator at Apex Global. He is responsible for monitoring the health of business services and devices in the organization. He needs to ensure that these services and devices are functioning optimally to meet the required service-level agreements. 

To get insights into the anomalies affecting these services and devices, Jim uses the Anomaly Overview dashboard. For instance, Jim notices that the Catalog Management Service is affected, which can critically impact customers by making it impossible for them to use the product catalog selection option. To investigate the issue, Jim drills down from this dashboard to the Anomalies by Service dashboard to view the impacted Catalog Management Service. Similarly, he can also access the Anomalies by Devices dashboard to analyze device-specific anomaly details, such as CPU utilization above the normal range. 

This overview dashboard helps Jim take prompt remedial actions and restore the health of services and devices, ensuring that everything runs smoothly. Jim can also refer to the Anomalies-By-Service-dashboard and Univariate-Anomalies-By-Device-dashboard to analyze and identify service-level and device-level issues.

The following video explains how to use this dashboard to analyze service anomalies:

Play video icon.pnghttps://www.youtube.com/watch?v=tt5ZWZBHk1c

To view the dashboard

  1. From the navigation menu menu_icon.png, click Dashboards.
  2. Search for the Service Dashboards folder and select it.
  3. Click Anomalies Overview.
    The Anomalies Overview dashboard is displayed.

    24.1_ao_dashboard.png

  4. (Optional) Change the date range for the data displayed in the dashboard; the default is 24 hours.
  5. Review the anomaly details in the dashboard panels.

Success

Tip: Quick access from the Home page

To quickly open the dashboard from the Home page, mark it as a favorite by using the star icon. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the Home page.

Panels in the Anomalies Overview dashboard 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Helix Dashboards 24.1