Asset Inventory (Computer System) dashboard

As a dashboard user, you can use the Asset Inventory (Computer System) dashboard to get the inventory details of asset type Computer Systems, such as the count of assets, the refresh and purchase trend of assets, the count of spare assets, and so on.

For instructions on creating or editing dashboards, see Configuring-dashboards-panels-and-queries. For information about dashboard concepts, see Setting-up-dashboards.

Related topics

BMC Helix ITSM Asset Management predefined reports from the BMC Helix ITSM Asset Management online documentation

Example: Tracking the spare laptops in the inventory

Jim, a service desk agent has received a request for a spare laptop. For fulfilling this request, Garth, the asset manager wants to check the number of spare laptops that are available in the inventory.

The following image shows the Asset Inventory (Computer System) dashboard with sample data:

asset_inventory.png

For a list of icons and operations that are common across dashboards, see BMC-Helix-Dashboards-overview.

To view the dashboard

  1. From the navigation menu menu_icon.png, click Dashboards.

  2. Click the Helix ITSM folder and then click Asset Inventory (Computer System).

    Tip: Quick access from the home page

    To quickly open the dashboard from the home page, mark it as a favorite by using the star icon. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the home page.

Panels in the Asset Inventory (Computer System) dashboard

Panels

Description

Example

Assets in Inventory

Dashboard filters

Displays the following custom filters to view the asset inventory information on the dashboard:

  • Company
  • Site
  • Primary Capability

Additionally, you can filter the data by using the date and time range global filter. By default, the search result displays the data of last 30 days.


asset_inventory_filter.png

Total Assets

Displays the total number of assets of the Computer System class in the inventory.

TotalAssets.png

Asset Distribution by Site

Displays the number of assets of the Computer System class in the inventory available at different locations in a bar chart.

You can click the bar charts to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard.

On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT.

AssetDistributionbySite.png

Asset Distribution per Site

Displays the number of assets of the Computer System class available at different locations based on the following parameters in a cross-tab:

  • Site
  • Primary Capability

You can click the value of assets to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard.

On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT.

AssetDistributionperSite.png


Asset Details - Drill-through:

Asset_Inv_DrillThruSite.png

Spare Assets

Total Assets

Displays the total number of spare assets of the Computer System class in the inventory.

TotalSpareAssets.png

Spare Asset Distribution by Site

Displays the number of spare assets of the Computer System class in the inventory at different locations in a bar chart.

You can click the bar charts to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard.

On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT.

SpareAssetDistributionbySite.png

Spare Asset Distribution per Site

Displays the number of spare assets of the Computer System class in the inventory available at different locations based on the following parameters in a cross-tab:

  • Site
  • Manager
  • Primary Capability

You can click the value of the spare assets to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard.

On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT.

SpareAssetDistributionperSite.png


Asset Details - Drill-through:

Asset_Inv_DrillThruSite.png

Asset Purchase and Refresh Trend

Purchase Trend (by Count)

Displays the trend of purchasing assets of the Computer System class in a chart.

PurchaseTrend.png

Refresh Trend (by Count)

Displays the forecast of refreshing assets of the Computer System class in a chart.

RefreshTrend.png

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*