Service dashboard

As a tenant administrator, editor, or viewer, you can use the Service dashboard to track various KPIs for a selected service and view metrics from the following products:

  • BMC Helix Operations Management
  • BMC Helix ITSM
  • BMC Helix AIOps

This dashboard uses services created in BMC Helix AIOps.

To view data in this dashboard, make sure that at least one service is present in BMC Helix AIOps.

This dashboard uses the BMC Helix data source. The query types used for each panel are different.

For instructions about creating or editing dashboards, see Configuring-dashboards-panels-and-queries. For information about dashboard concepts, see Setting-up-dashboards.

The following image shows the Service dashboard with sample data:

service_dashboard.png


To view the dashboard

  1. From the navigation menu menu_icon.png, click Dashboards.
  2. Click the Service Dashboards folder and then click Service Dashboard.

Tip: Quick access from the home page

To quickly open the dashboard from the home page, mark it as a favorite by using the star icon. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the home page. 

Panels in the Service dashboard

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*