Active User License Usage Report


As a tenant administrator, view the Active User License Usage Report to monitor the license consumption of BMC Helix Business Workflows. The report displays the number of active users in your company that use BMC Helix Business Workflows. Active users are the unique users who have created cases in BMC Helix Business Workflows.

By tracking the number of active users, you can ensure the following items:

  • Compliance with the license agreement that you signed with BMC Software
  • Appropriate use of the licenses to avoid over or under utilization of licenses

The following image shows the Active User License Usage Report with sample data:

23_1_ActiveUserLicenseUsageReport.jpg


To view the Active User License Usage Report

  1. From the navigation menu menu_icon.png, click Dashboards.
  2. Click the License Usage folder and then click Active User License Usage Report.

    Tip: Quick access from the home page

    To quickly open the dashboard from the home page, mark it as a favorite by using the star icon image2021-12-1_17-11-57.png. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the home page.

Panels in the Active User License Usage Report

Panels

Description

Example

Dashboard filter

By default, the dashboard displays the data for the last 90 days. You can filter the data by using the time range global filter.

23_1_TimeRangeFilter.jpg

License Usage

Displays the following information:

  • Year
  • Month
  • Company
  • Count of active users

23_1_LicenseUsageReportPanel.jpg

   


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*