Upgrading from the Windows 64-bit default installation path
The upgrade procedure in this section addresses an upgrade from any previous version that uses the default Windows 64-bit installation path (C:\Program Files(x86)) to version 7.7.00.
- Stop the BMC Atrium DIL service and the Tomcat service that BMC Dashboards for BSM uses.
- Back up the BMC Dashboards for BSM installation directory.
- Start the BMC Atrium DIL service.
- Perform the steps documented in the To back up the content section.
- Start the Tomcat service that BMC Dashboards for BSM uses.
- Uninstall version 7.6.00 of BMC Dashboards for BSM. For more information, see Uninstalling.
- Install version 7.6.00 of BMC Dashboards for BSM to a directory other than C:\Program Files (x86). For more information, see Installing.
- Stop the Tomcat service that BMC Dashboards for BSM uses.
- Delete the derby directory (%BSMDASHBOARDS_HOME%\BSMDashboards\derby) from the version 7.7.00 installation.
- Copy the derby directory from the backup you created in step 2 to the version 7.7.00 installation.
- Perform the steps documented in the To restore the content section.
- Start the Tomcat service used by BMC Dashboards for BSM.
- Upgrade the product to version 7.7.00 using the procedures documented in Upgrading BMC Dashboards for BSM.
- If you use BMC ProactiveNet Performance Management as a data source, perform the procedure documented in Configuring communication with BMC ProactiveNet Performance Management.
- If you added any comments to your %BSMDASHBOARDS_HOME%\DIL\CIS\conf\dil\dil.properties file and want them preserved, you will need to manually copy them over from the backup to the new installation.
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