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Upgrading BMC Atrium DIL


Use this procedure if just the BMC Atrium DIL component is installed on the computer.

  1. Back up your system and open a command window.
  2. Enter the following command to verify that Java version 1.6.x.x or later is available:

    java version
    • If version 1.6.x.x or later is returned, proceed to step 4.
    • If you see an error message about an unrecognized command, or if the displayed Java version is not 1.6.x.x or later, edit the PATH system variable to include the following path:
      DASHBOARDS_INSTALL_DIR/DIL/CIS/jre/bin

      Warning

      If you modify the PATH variable, repeat this step to ensure that the command returns version 1.6.x.x or later.

  3. Stop the Apache Tomcat service used with the BMC Dashboards for BSM installation, using the following instructions:
    1. For UNIX:
      1. Navigate to BMCDashboardsforBSMInstallationDirectory/BSMDashboards/bin.
      2. Enter the following command:

        shutdown-servers.sh -nodil
    2. For Microsoft Windows
      1. Use the Services dialog box to stop BSM Dashboards Tomcat or the Tomcat service used with BMC Dashboards for BSM.
  4. From the product CD for your operating system, or from the directory where you downloaded the product, navigate to Disk1/InstData/data/dil/bin.
  5. Enter the following command at the command prompt:

    java jar UpgradeDIL.jar
  6. Restart the Tomcat service, using the following guidelines:
    1. For UNIX:
      1. Navigate to BMCDashboardsforBSMInstallationDirectory/BSMDashboards/bin.
      2. Enter the following command:

        startup-tomcat.sh
    2. For Microsoft Windows
      1. Use the Services dialog box to start BSM Dashboards Tomcat or the Tomcat service used with BMC Dashboards for BSM.

 

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BMC Dashboards for Business Service Management 7.7.00