Uninstalling BMC Dashboards for BSM from a Microsoft Windows computer
Use this procedure to uninstall any component of BMC Dashboards for BSM on the local computer. This uninstallation procedure removes files and shuts down related Windows services for BMC Dashboards for BSM. Use the Add/Remove Programs utility in the Windows Control Panel to remove BMC Dashboards for BSM. This procedure uses the Windows XP utility for removing programs. If you are running a different version of Windows, perform comparable actions to uninstall the component.
If you are installing a clustered BMC Atrium Data Integration Layer (BMC Atrium DIL) server, you should remove the server from the cluster before performing this task. For more information, see Removing-a-server-from-the-BMC-Atrium-DIL-cluster.
During uninstallation, you might be asked to shut down the application server. If you are uninstalling a standalone installation of the BMC Dashboards for BSM application server and are using a Tomcat application server other than BMC Dashboards Tomcat, ensure that you have the correct privileges to shut it down during this uninstallation procedure.
To uninstall BMC Dashboards for BSM on Microsoft Windows
- On the Microsoft Windows computer where the BMC Dashboards for BSM component is installed, open the Add or Remove Programs utility within the Control Panel.
- In the Add or Remove Programs Properties dialog box, select BMC Dashboards for BSM from the list of installed programs and click Change/Remove.
- In the uninstaller window, click Next.
- Select BMC Dashboards for BSM, and click Next.
If you are uninstalling a clustered installation, you may see one or two messages:- If you are uninstalling a clustered BMC Dashboards for BSM application server, you receive a message prompting you to delete the configuration data from the external database and to remove the integration with the BMC Atrium DIL server.
If you enable the option, product configuration data including users, pod preferences, and custom pods is deleted from the external database. Removing the integration with the BMC Atrium DIL server will invalidate the application server cluster so that no other application server nodes can access the cluster. Enable the option only if this is the last application server in the cluster or if you are removing the product from your environment.
If you do not enable the option, you can proceed with the uninstallation by removing the BMC Dashboards for BSM application server files from the local computer computer only.
Click Next after making your selection. - If you are uninstalling a clustered BMC Dashboards for BSM DIL server and this is the last node in the cluster, you receive a message requesting you to delete the data in the external database.
If you enable this option, deleting the BMC Atrium DIL data from the external database will invalidate the BMC Dashboards for BSM environment. Following the completion of the installation, you must update the BMC Dashboards for BSM application server to point to a different BMC Atrium DIL server.
If you do not enable this option, the BMC Atrium DIL application files will be removed from the local host.
Click Next after making your selection.
- If you are uninstalling a clustered BMC Dashboards for BSM application server, you receive a message prompting you to delete the configuration data from the external database and to remove the integration with the BMC Atrium DIL server.
- Review the summary information, and click Next.
The uninstaller uninstalls BMC Dashboards for BSM. - Click Finish to exit the uninstaller.