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Downloading the installation files


This page explains how to obtain the files that you need for installation. To understand which files you are entitled to download based on the licenses that you purchased, see License-entitlements.

Files to download

The following table lists the installation files to download according to the instructions in Downloading the files.

Warning

Note

You might have some or all of these products installed at your site. If so, compare the versions of your installed products to the versions that are listed in this table. If you are already using a version that is listed in the table, do not reinstall that product.

BMC Dashboards for Business Service Management 7.7.00

Host platform

Hyperlink on EPD page

Files downloaded from hyperlink

Microsoft Windows

BMC Dashboards for Business Service Management 7.7.00

BSD_7700_Dashboards.zip

Oracle Solaris

BMC Dashboards for Business Service Management 7.7.00

BSD_7700_Dashboards.tar.gz

Linux

BMC Dashboards for Business Service Management 7.7.00

BSD_7700_Dashboards.tar.gz

All

Archived Documentation - BMC Dashboards for Business Service Management 7.7.00 Documentation
 This zip file contains an archived version of the documentation for BMC Dashboards for Business Service Management 7.7.00.

en_us_BMC_Dashboards_for_BSM_Documentation_7.7.00.zip

BMC Dashboards for Business Service Management 7.7.01 (Service Pack 1)

Host platform

Hyperlink on EPD page

Files downloaded from hyperlink

Microsoft Windows

BMC Dashboards for Business Service Management 7.7.01

BSD_7701_Dashboards.zip

Oracle Solaris

BMC Dashboards for Business Service Management 7.7.01

BSD_7701_Dashboards.tar.gz

Linux

BMC Dashboards for Business Service Management 7.7.01

BSD_7701_Dashboards.tar.gz

All

Archived Documentation - BMC Dashboards for Business Service Management 7.7.01 Documentation
 This zip file contains an archived version of the documentation for BMC Dashboards for Business Service Management 7.7.01.

en_us_BMC_Dashboards_for_BSM_Documentation_7.7.01.zip

BMC Dashboards for Business Service Management 7.7.02 (Service Pack 2)

Host platform

Hyperlink on EPD page

Files downloaded from hyperlink

Microsoft Windows

BMC Dashboards for Business Service Management 7.7.02

BSD_7702_Dashboards.zip

Oracle Solaris

BMC Dashboards for Business Service Management 7.7.02

BSD_7702_Dashboards.tar.gz

Linux

BMC Dashboards for Business Service Management 7.7.02

BSD_7702_Dashboards.tar.gz

All

Archived Documentation - BMC Dashboards for Business Service Management 7.7.02 Documentation
 This zip file contains an archived version of the documentation for BMC Dashboards for Business Service Management 7.7.02.

en_us_BMC_Dashboards_for_BSM_Documentation_7.7.02.zip

BMC Atrium Single Sign-On 8.1.00

Host platform

Hyperlink on EPD page

Files downloaded from hyperlink

Microsoft Windows

BMC Atrium Single Sign On Version 8.1.00 - Windows

BMCAtriumSSO8.1.00.windows.zip

Oracle Solaris

BMC Atrium Single Sign On Version 8.1.00 - Solaris

BMCAtriumSSO8.1.00.solaris.tar.gz

Linux

BMC Atrium Single Sign On Version 8.1.00 - Linux

BMCAtriumSSO8.1.00.linux.tar.gz

All

Archived Documentation - BMC Atrium Single Sign On Version 8.1.00.03 Documentation
 This zip file contains an archived version of the documentation for BMC Atrium Single Sign On version 8.1.00.

BMC_Atrium_SS0_8.1_Patch3_LocalHelp_zip

BMC Atrium Single Sign-On 8.0.00

Host platform

Hyperlink on EPD page

Files downloaded from hyperlink

Microsoft Windows

BMC Atrium Single Sign On Version 8.0.00 - Windows

BMCAtriumSSO8.0.00.windows.zip

Oracle Solaris

BMC Atrium Single Sign On Version 8.0.00 - Solaris

BMCAtriumSSO8.0.00.solaris.tar.gz

Linux

BMC Atrium Single Sign On Version 8.0.00 - Linux

BMCAtriumSSO8.0.00.linux.tar.gz

All

Archived Documentation - BMC Atrium Single Sign On Version 8.0.00
 This zip file contains an archived version of the documentation for BMC Atrium Single Sign On version 8.0.00.

BMCAtriumSSO_8.0.00_20120622.docs.zip

Downloading the files

The BMC Dashboards for Business Service Management installation program includes the latest service packs and patches. If you just installed the product for the first time, you do not need to apply service packs or patches before you begin using the product. When new service packs and patches are released for BMC Dashboards for BSM, you will perform an upgrade of the product to apply the latest changes. You can find information about service packs and patches under Old-Release-notes-and-notices.

  1. Create a directory in which to place the downloaded files.

    Warning

    Note

    On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

  2. Go to http://www.bmc.com/available/epd.html.
  3. At the logon prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
  6. Verify that the correct profile is displayed for your download purpose, and perform one of the following actions:
    • If you are downloading files for a product installation, select the Licensed Products tab.
    • If you are downloading files for a service pack or patch, select the Product Patches tab.
  7. Expand BMC Dashboards for Business Service Management to show the available versions.
  8. Expand the required version for the appropriate platform and language.
  9. Select the check boxes next to the files and documents that you want to download.
  10. Click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
       This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.

Where to go from here

Carefully review the system requirements information in the BMC Dashboards for Business Service Management Release Notes.

Review the setup instructions on page 41 of BMC Dashboards for Business Service Management Installation Guide. You must perform these tasks before you launch the installation program.

For installation instructions, see BMC Dashboards for Business Service Management Installation Guide, page 65.

 

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BMC Dashboards for Business Service Management 7.7.00