Skip to Content
Information
Unsupported content This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Creating the data source

We must first create a new RDBMS data source using the procedure below:

Creating an RDBMS Source using BMC Remedy AR System

To retrieve data from our BMC Remedy AR System database, we will create a Data Source. We’ll do this by:

  1. Logging onto the BMC Dashboards for BSM Administration Console, typically available at the following URL:

    https://<dashboards_installation_host_name>/bsmdashboards/admin.

  2. Launching the Pod Builder Tool by clicking on its icon as shown below:

    (Click the image to expand it.)
    RDBMS_step2.jpg

  3. Creating a Data Source by clicking the Data Sources button, as shown below:

    (Click the image to expand it.)

    RDBMS_step3.jpg

  4. Clicking the New Custom Data Source button, setting the Type to Database and giving the Data Source a name such as Incidents. After this, we’ll provide the requested connection information and save the data source.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Dashboards for Business Service Management 7.7.00