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But what about Customer Data?

While BMC customers derive tremendous value from out-of-the-box pods shipped with BMC Dashboards for BSM, some of them have also made significant investments into building their own metrics and key performance indicators (KPIs) and would like to see these metrics and KPIs integrated within the same single pane of glass that BMC Dashboards for BSM provides for BMC data. Hence, BMC developed the Pod Builder Tool to allow customers to quickly bring this data, often residing in relational databases and Microsoft Excel spreadsheets, into BMC Dashboards for BSM.

 

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BMC Dashboards for Business Service Management 7.7.00