Control-M for SAP PARMC.9.0.21.207

BMC Software is releasing Control-M for SAP patch PARMC.9.0.21.207 to correct the following problems in Control-M for SAP on UNIX and Windows.

Important

Verify that Control-M for SAP 9.0.21.200 is installed before you install this patch. This patch is cumulative. You do not need to install previous patches.

Corrected Problems

The following table describes the problems that are corrected in Control-M for SAP PARMC.9.0.21.207.

Tracking Number

Description

CTM-12028

The p_ctmag process memory increases over time when the Agent executes SAP jobs.

CTM-12072

Data archiving jobs fail with the following error message:

Cannot run a parent job. The extractor process is down.

CTM-11479

The Extractor process fails on Helix with the following error message in the logs:

Invalid argument -TOKEN

CTM-10336

Control-M for SAP jobs fail with the following error when jobs that utilize different centralized connection profiles run concurrently:

Failed to find account

CTM-10276

Connection profile cache files are not removed during the New Day procedure.

CTM-10244

SAP jobs fail with the following error if the jobs are set with a Centralized Connection Profile and the connection profile is not configured to English:

JCO_ERROR_LOGON_FAILURE

CTM-10059

Watch for an SAP event job fails if thousands of events exist in SAP Events History table.

CTM-9573

(Windows only) The SAP Extractor process unexpectedly terminates when it tries to detect Spawned jobs.

CTM-9799

Event Watcher fails to run jobs when the event parameter is empty.

Installing Control-M for SAP Patch PARMC.9.0.21.207 on UNIX

This procedure describes how to install Control-M for SAP patch PARMC.9.0.21.207 on UNIX.

Before You Begin

  • Verify that Control-M for SAP 9.0.21.200 is installed before you install this patch.
  • Verify that no Control-M jobs are executing on the Agent.

Begin

  1. Download the installation package from Download Links for Control-M Plug-ins.
  2. Extract the patch tar.Z file with the following command:
    zcat PARMC.9.0.21.207_unix.tar.Z     | tar -xvf -
  3. Log on to the Control-M for SAP user account under the Control-M/Agent installation.
  4. Stop the Control-M/Agent processes with the following command:
    shut-ag
  5. If the SAP Extractor process is running, run the following command to stop it:
    shut-xt
  6. Run the following command to stop the Control-M for SAP process:
    sapcmbe.sh stop
  7. Verify that the extracted file permissions are set to 755.
  8. Run the PARMC.9.0.21.207/setup.sh setup file and follow the on-screen instructions.
  9. Run the following command to start the Control-M/Agent processes: 
    start-ag
  10. If you need to run the Control-M for SAP Extractor process, run the following command:
    start-xt

Installing Control-M for SAP Patch PARMC.9.0.21.207 on Windows

This procedure describes how to install Control-M for SAP patch PARMC.9.0.21.207 on Windows.

Before You Begin

  • Verify that Control-M for SAP 9.0.21.200 is installed before you install this patch.
  • Verify that no Control-M jobs are executing on the Agent.

Begin

  1. Log in to the host where Control-M/Agent is installed with administrator privileges.
  2. Download the installation package from Download Links for Control-M Plug-ins.
  3. Extract the PARMC.9.0.21.207_windows_x86_64.zip file.
  4. Stop the Control-M/Agent services.
  5. If the SAP Extractor process is running, stop the Control-M plug-in for SAP Extractor service.
  6. Run the following command to stop the Control-M for SAP process:
    <Agent_installation>\cm\SAP\EXE\sapcmbe.cmd stop
  7. Navigate to the temporary directory.
  8. Run the following command from the directory with the extracted files:
    PARMC.9.0.21.207_windows_x86_64.exe
  9. Start the Control-M/Agent services.
  10. If you need to run the Control-M for SAP Extractor process, start the Control-M plug-in for SAP Extractor service.

Uninstalling Control-M for SAP Patch PARMC.9.0.21.207 from UNIX

This procedure describes how to uninstall Control-M for SAP patch PARMC.9.0.21.207 from UNIX.

Before You Begin

  • Verify that no Control-M jobs are executing on the Agent.

Begin

  1. Log in to the Control-M for SAP user account where Control-M/Agent is installed.
  2. Stop the Control-M/Agent processes with the following command:
    shut-ag
  3. If the Control-M for SAP Extractor process is running, run the following command to stop it:
    shut-xt
  4. Run the following command to stop the Control-M for SAP process: 
    sapcmbe.sh stop
  5. Navigate to <agent root dir>/ctm/patches
  6. Run the following script:
    PARMC.9.0.21.207/unInstall_PARMC.9.0.21.207.sh
  7. Run the following command to start the Control-M/Agent processes: 
    start-ag
  8. If you want to start the Control-M for SAP Extractor process, run the following command:
    start-xt

Uninstalling Control-M for SAP Patch PARMC.9.0.21.207 from Windows

This procedure describes how to uninstall Control-M for SAP patch PARMC.9.0.21.207 from Windows.

Before You Begin

  • Verify that no Control-M jobs are executing on the Agent.

Begin

  1. Log in to the host where Control-M/Agent is installed with administrator privileges.
  2. Stop the Control-M/Agent service.
  3. If the SAP Extractor process is running, stop the Control-M plug-in for SAP Extractor service.
  4. Run the following command to stop the Control-M for SAP process:
    <Agent_installation>\cm\SAP\EXE\sapcmbe stop
  5. From the Control Panel, uninstall Control-M for SAP 9.0.21.207.
  6. Start the Control-M/Agent service.
  7. If you need to run the Control-M for SAP Extractor process, start the Control-M plug-in for SAP Extractor service.

 

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