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Control-M/EM PANFT.9.0.21.204

BMC Software is releasing Control-M/EM patch PANFT.9.0.21.204, which corrects the following problems in Control-M/EM on UNIX and Windows.

Information
Important

Verify that Control-M/EM 9.0.21.200 and PANFT.9.0.21.201 are installed before you install this patch.

Corrected Problems

The following table describes the problems that are corrected in Control-M/EM PANFT.9.0.21.204.

Tracking NumberDescription

CTM-9546

The tree navigation pane default state is expanded when you open a Viewpoint in the Monitoring domain. 

CTM-9661

Actions on jobs selected using the tree structure in a Viewpoint also occur on jobs below in the tree hierarchy that were not selected if the tree was collapsed and expanded.

CTM-9685

Jobs disappear from the Neighborhood or Enhanced Why Viewpoint a few seconds after you open these Viewpoints from a regular Viewpoint.

CTM-8458

The following error message appears when you run a service that contains a folder hierarchy (e.g. Folder1/Folder2/Job1) in the Folder Name field. 
Failed to communicate with the server. Server error code: 500

CTM-9555

A Control-M Client upgrade to 9.0.21.200 with Client Deploy fails if you log in as a non-admin user, and the following error message appears:
Access is denied. System error number: 5

CTM-9654

The GUI Server might reach the limit of maximum database connections and hang when you view Workspaces list under My Work or Others Work tabs in the Planning domain.

CTM-9655

The GUI Server response time is slow when Control-M Web attempts to fill dropdown values for filter fields. This occurs when job level authorizations are enforced.

CTM-9735

The GUI server that runs on Windows with MSSQL database might hang due to blocked SQL statements when you attempt to delete workspaces.

CTM-9745

You cannot access applications from the Applications menu in Control-M Web if you do not have authorization to the User Views tool.

CTM-9736

The Browse File option fails to locate directories in File Transfer job when the directory uses UNC paths on an account with Local Windows machine, and the following message appears:
Directory does not exist

CTM-9420

The following error message now appears in Control-M Client to prevent including folder hierarchy as part of the Job Name/Mem Name field when you add or update a service in in the Service Definition Tool:
Failed to save service definition.

For handling existing services in Control-M Web, if you run a service including folder hierarchy as part of the Job Name/Mem Name field, the following error message appears:
Failed to communicate with the server. Server error code: 422

CTM-12516The Health Check utility does not collect critical logs, which prevents proper analysis and diagnosis of issues in Workflow Insights.

Installing Control-M/EM Patch PANFT.9.0.21.204 Patch on UNIX

This procedure describes how to install Control-M/EM patch PANFT.9.0.21.204 on UNIX.

Information
Important

You must install this patch on every host where Control-M/EM server is installed.

Before You Begin

Begin

  1. Download the installation package from Control-M/EM 9.0.21 Patches.
  2. Log in to the account where Control-M/EM is installed, copy the installation package to a temporary directory on your local hard drive (not a network drive), and then extract the package.
  3. Set execution flags for the patch installation file using the following command:
    chmod +x <temporary directory>/PANFT.9.0.21.204_<platform>_INSTALL.BIN
  4. Stop all Control-M/EM components.
  5. Run the following script from the Control-M/EM Home directory:
    <temporary directory>/PANFT.9.0.21.204_<platform>_INSTALL.BIN
  6. Follow the on-screen instructions until the installation is complete.
  7. Start all Control-M/EM components.

Installing Control-M/EM Patch PANFT.9.0.21.204 Patch on Windows

This procedure describes how to install Control-M/EM patch PANFT.9.0.21.204 on Windows.

Information
Important

You must install this patch on every host where Control-M/EM server is installed.

Before You Begin

Begin

  1. Download the installation package from Control-M/EM 9.0.21 Patches.
  2. Log in to the account where Control-M/EM is installed, copy the installation package to a temporary directory on your local hard drive (not a network drive), and then extract the package.
  3. Stop all Control-M/EM components.
  4. Double-click the downloaded patch installation file.
  5. Follow the on-screen instructions until the installation is complete.
  6. Start all Control-M/EM components.

Uninstalling Control-M/EM Patch PANFT.9.0.21.204 Patch from UNIX

This procedure describes how to uninstall Control-M/EM patch PANFT.9.0.21.204 from UNIX.

Begin

  1. Stop all Control-M/EM components.
  2. Navigate to the following directory:
    <USER_HOME>/install/PANFT.9.0.21.204 
  3. Run the following script:
    uninstall.sh
  4. Start all Control-M/EM components.

Uninstalling Control-M/EM Patch PANFT.9.0.21.204 Patch from Windows

This procedure describes how to uninstall Control-M/EM patch PANFT.9.0.21.204 from Windows.

Begin

  1. Stop all Control-M/EM components.
  2. From Windows Settings > Apps > Apps & Features, select Control-M/Enterprise Manager PANFT.9.0.21.204 (<instance name>).
  3. Select Uninstall.
  4. Start all Control-M/EM components.

 

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Control-M 9.0.21