Control-M/EM Job History Reports

This Technical bulletin is an update to and supersedes the Technical bulletin listed here: Control-M-EM-Reporting

Versions: All versions upgraded from Control-M/EM 9.0.18.200 or earlier

5 January 2025

Outstanding Issues

You might experience one or more of the following issues:

Control-M Service

Symptom

Control-M Reports

(CTM-12251) Reports fail to generate from Control-M Web or Automation API and the following error message appears:

Unexpected end of JSON Input

2025 job history data is not saved in the Control-M/EM database and not available in the following reports:

  • Workflow Distribution   
  • Extreme Peak Usage
  • Trend Analysis   
  • Jobs Execution 

Usage Alerts

An erroneous Control-M Usage Alert might be issued, incorrectly notifying you that you have exceeded the permitted limit of tasks.

Control-M Usage Reporting Tool

Fails to run. 

Note

Resolution of this issue is still under investigation. The solution provided below enables the Usage Reporting Tool to resume running, but data from the beginning of January 2025 is missing.

Resolving the Issues

For instructions about how to resolve these issues, see KA000433846.



 

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