Upgrading TrueSight Server Automation - Data Warehouse silently

Where you are in the Upgrade process

In the silent upgrade process, you run the installation program from a command line for upgrading the TrueSight Server Automation - Data Warehouse instances in your environment.

To upgrade TrueSight Server Automation - Data Warehouse silently

  1. Log in to the host computer on which you want to upgradeTrueSight Server Automation - Data Warehouse. BMC recommends that you delete all the files from the temporary directory:
    • (Windows) %temp%
    • (Linux) /tmp
  2. Extract the downloaded files to a temporary location outside the following location to avoid any file-sharing conflicts:
    • (Windows) C:\Program Files
    • (Linux) /opt
  3. As a root user, run this command to assign the executable permission to the installer file (setup.bin):
    chmod +x -R Disk1
  4. Exit all programs and open the command prompt to navigate to the Disk1 directory:
    • (Windows) Windows\Disk1
    • (Linux) Linux/Disk1
  5. To upgrade other TrueSight Server Automation - Data Warehouse instances, do the following:
    1. Run the following command to start the silent upgrade process.
      • (Microsoft Windows) setup.exe -i silent 
      • (UNIX) ./setup.bin -i silent 

    2. Repeat these steps to upgrade the remaining TrueSight Server Automation - Data Warehouse  instances.

      Important

      BMC provides pre-install check to make sure that there is a connectivity with the Data Warehouse database or the Primary Site database when you upgrade by using the silent installation procedure.

Next step in the Upgrade process

Now that you have successfully upgraded TrueSight Server Automation - Data Warehouse, the next step is to upgrade TrueSight Smart Reporting - Platform, and then complete the post-upgrade tasks for TrueSight Server Automation - Data Warehouse. Do the following:

  1. If you are using TrueSight Smart Reporting - Platform 19.3 or earlier version, upgrade it to 20.02. If you have TrueSight Smart Reporting - Platform 20.02 or 20.02.01, proceed to the next step.

    To verify the version of TrueSight Smart Reporting - Platform
    1. Log in to the system where TrueSight Smart Reporting - Platform is installed.
    2. Navigate to the following directory:
      <TSSR_P_Installation_Directory>\appserver\conf
    3. Open the version.properties file.
    4. Check the value of the tssr.release.version property.
      Example: tssr.release.version=19.2

    For the upgrade instructions, see Upgrading TrueSight Smart Reporting - Platform.

  2. Apply the 20.02.02 patch. For instructions, see Applying the 20.02.02 service pack.

  3. Complete the post-upgrade tasks for TrueSight Server Automation - Data Warehouse. For details, see Post-upgrade-tasks.

 

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