Uninstalling

This topic describes how to uninstall TrueSight Server Automation - Data Warehouse.

To uninstall TrueSight Server Automation - Data Warehouse on Windows by using the wizard

1. Log in as Administrator on the computer where you had installed TrueSight Server Automation - Data Warehouse.
2. Select Start > Programs > TrueSight Server Automation - Data Warehouse > Uninstall to launch the Windows uninstallation wizard.
3. Follow the instructions to uninstall the product.
4. After the uninstallation is complete, manually delete the entire installation directory.

To uninstall TrueSight Server Automation - Data Warehouse on UNIX by using the wizard

1. Log in as root user on the computer where you had installed TrueSight Server Automation - Data Warehouse.
2. Navigate to the <TSSADW_Installation_Directory>/UninstallTSSA-DW directory.

3. Run the uninstallation script, as follows:

   ./uninstall.bin
4. Follow the instructions to uninstall the product.
5. After the uninstallation is complete, manually delete the entire installation directory.

To uninstall TrueSight Server Automation - Data Warehouse silently

1. Log in as Administrator/root user on the computer where you had installed TrueSight Server Automation - Data Warehouse.

2. Create a text file called options.txt.

   Click here to view the steps for creating an options.txt file.

   Run the following command to generate the options file:

   • (Windows as Administrator) uninstall.exe –DGENERATE_OPTIONS_FILE=AbsolutePathToOutputOptionsFile
   • (Linux as root user) ./uninstall.bin –DGENERATE_OPTIONS_FILE=AbsolutePathToOutputOptionsFile

   where AbsolutePathToOutputOptionsFile is the absolute path and name that you assign to the output file that contains the installation options. If the file name or path includes a space, enclose the file path in double quotes. 
   Ensure that the model used for silent installation has the same version of  TrueSight Server Automation - Data Warehouse as the actual installation. The password provided in options.txt will be used during actual installation.

   Examples:

   • (Windows - Path with space) uninstall.exe -DGENERATE_OPTIONS_FILE="C:\tmp\Disk1\options.txt"
   • (Linux - Path with space) ./uninstall.bin -DGENERATE_OPTIONS_FILE="opt/tmp/Disk1/options.txt"

   The command launches the TrueSight Server Automation - Data Warehouse wizard-based installer. Select the component that you want to install and for which you want the options file. Complete the installation once to populate the options file with properties. Now, your options file is ready to be used in silent installation.

   Click here for a sample options file for Windows operating system.

   Click here for a sample options file for Linux operating system.

3. Change to the directory where the uninstall file is located. For example:
   
   • (Windows) C:\Program Files\BMC Software\TSSA-DW\UninstallTSSA-DW
   • (UNIX) /opt/bmc/TSSA-DW/UninstallTSSA-DW
4. Run the uninstaller with the -i silent option. You must use an absolute path to the options.txt file.

   • Windows:

     uninstall.exe -i silent -DOPTIONS_FILE= pathToFile\Options.txt

     If the path contains spaces, enclose it in quotation marks (" ").

   • UNIX:

     ./uninstall -i silent -DOPTIONS_FILE= pathToFile/Options.txt
5. After the uninstallation is complete, manually delete the entire installation directory.

What's next

To uninstall , see Uninstalling TrueSight Smart Reporting Platform.