Upgrading TrueSight Server Automation - Data Warehouse using the wizard


Where you are in the Upgrade process

Do the following:

  1. Log in to the host computer on which you want to upgrade TrueSight Server Automation - Data Warehouse.
    • (Windows) Log in as an administrator.
    • (Linux) Log in as a root user.
  2. Extract the downloaded zip files (the installer) to the directory of your choice. For example, 

    • (WindowsC:\temp
    • (Linux) /tmp

    The Disk1 directory is created that contains the installation executable and other supporting files.

  3. Navigate to the Disk1 directory. 
  4. Run the installer:
    • (Windows) Double-click setup.exe or right-click setup.exe and run it as an administrator.
    • (Linux)
      1. Run this command from the parent directory of the Disk1 directory to assign the executable permission to the installer file (setup.bin):
        chmod +x -R Disk1
      2. Navigate to the Disk1 directory, and run this command: ./setup.bin
  5. Select the installation language, and click OK
  6. Review the welcome page, and click Next.
  7. Read the End User License Agreement, agree to the terms, and click Next.
  8. Read the License Agreement, agree to the terms, and click Next.

  9. Review the Installation Preview page and click Install to start the upgrade process.
    The program runs a pre-check on the database connectivity. If there is no database connectivity with Datawarehouse database or Primary Site database, the following error messages are displayed:
    • Data warehouse database failure:
      Failed to connect to the Data Warehouse database.
      Verify the bds.properties file has correct database information and make sure the database server is running.
    • Primary site database failure:
      Failed to connect to the Primary site database.
      Verify the bds.properties file has correct database information and make sure the database server is running.

      Important

      Manually fix the errors and run the installer again.

      DW error.png
      Primary site error.png

  1. After the upgrade is complete, the Summary page is displayed.
  2. Click View Log to view the log details on the screen. From the log view, you can expand and view the log messages.
  3. Click the specified URL to launch the TrueSight Server Automation - Data Warehouse console in a web browser. 
    The console shows the Last Task Details page.  
  4. Verify the status of all tasks.
    For a successful upgrade, all tasks must be completed successfully.
  5. Click Done to exit the wizard.

Next step in the Upgrade process

Now that you have successfully upgraded TrueSight Server Automation - Data Warehouse, the next step is to upgrade TrueSight Smart Reporting - Platform, and then complete the post-upgrade tasks for TrueSight Server Automation - Data Warehouse. Do the following:

  1. If you are using TrueSight Smart Reporting - Platform 19.3 or earlier version, upgrade it to 20.02. If you have TrueSight Smart Reporting - Platform 20.02 or 20.02.01, proceed to the next step.

    To verify the version of TrueSight Smart Reporting - Platform
    1. Log in to the system where TrueSight Smart Reporting - Platform is installed.
    2. Navigate to the following directory:
      <TSSR_P_Installation_Directory>\appserver\conf
    3. Open the version.properties file.
    4. Check the value of the tssr.release.version property.
      Example: tssr.release.version=19.2

    For the upgrade instructions, see Upgrading TrueSight Smart Reporting - Platform.

  2. Apply the 20.02.02 patch. For instructions, see Applying the 20.02.02 service pack.

  3. Complete the post-upgrade tasks for TrueSight Server Automation - Data Warehouse. For details, see Post-upgrade-tasks.

 

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