Managing the Web server service


The following topics describe how to stop, start, and restart the Web server service:

To start the Web server service

This topic provides instructions for starting the Web server service for reports. Use the procedure for your operating system type.

For Linux operating system, perform the following steps:

  1. Navigate to the <TSSA-DWInstallationDirectory>/tomcat/bin directory.
  2. Type the following command:

    ./daemon.sh --java-home $BDS_HOME/jre --tomcat-user root start

Alternatively, from the command prompt, type the following command to start the Web server service:

systemctl start bltomcat.service

For Windows operating system, perform the following steps:

  1. From a command prompt, type the following command:

    services.msc
  2. In the Services window, select TrueSight Server Automation - Data Warehouse Web Server and click Start.

To stop the Web server service

This topic provides instructions for stopping the Web server service for reports. Use the procedure for your OS type.

For Linux operating system, perform the following steps:

  1. Navigate to the <TSSA-DWInstallationDirectory>/tomcat/bin directory.
  2. Type the following command:

    ./daemon.sh --java-home $BDS_HOME/jre --tomcat-user root stop

Alternatively, from the command prompt, type the following command to stop the Web server service:

systemctl stop bltomcat.service

For Windows operating system, perform the following steps:

  1. From a command prompt, type the following command:

    services.msc
  2. In the Services window, select TrueSight Server Automation - Data Warehouse Web Server and click Stop.


To restart the Web server service

You might need to restart the Web server service in case you are not able to access the TrueSight Server Automation - Data Warehouse console. This topic provides instructions for restarting the Web server service for reports. Use the procedure for your OS type.

For Linux operating system, from the command prompt, type the following command to restart the Web server service:

systemctl restart bltomcat.service

For Windows operating system, perform the following steps:

  1. From a command prompt, type the following command:

    services.msc
  2. In the Services window, select TrueSight Server Automation - Data Warehouse Web Server and click Restart.

 

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