Changing the DWAdmin user password


This topic describes how to change passwords for a DWAdmin user and TrueSight Server Automation - Data Warehouse administrator users using NSH.

Note

If you see the following error and cannot change the password, you must upgrade NSH to version 8.9.04 or later:

change_password.nsh:46: no matches found: *.jar Error=2 (no such file or directory)
Error: Could not find or load main class com.bmc.bbds.util.PasswordManager

To change the password of a DWAdmin user, perform the following steps:

  1. Log in to the system where TrueSight Server Automation - Data Warehouse is installed.
  2. Navigate to the following directory:
    $BDS_HOME/shared/ConfigurationManagement
  3. Run change_password.nsh file with the parameter as DWAdmin user.
  4. Enter the current password of that user.
  5. Click Next.
  6. Specify a new password with valid password requirements. The password length must be at least 8 characters, including at least one lower case, one upper case, one digit, and one special character (allowed characters are @ ^_ - ! : | ~ $ ' ; &). 
  7. Restart the web server web service.

    To restart the Web server, perform the following steps:

    For Linux operating system, from the command prompt, type the following command to restart the Web server service:

    systemctl restart bltomcat.service

    For Windows operating system, perform the following steps:

    1. From a command prompt, type the following command:

      services.msc
    2. In the Services window, select TrueSight Server Automation - Data Warehouse Web Server and click Restart.
  8. To verify whether the password is changed successfully, log in to the TrueSight Server Automation - Data Warehouse system by using the following URL and the new password:
    https://reportsServer:portNumber/tssa-dw
    • reportsServer is the server that hosts TrueSight Server Automation - Data Warehouse
    • portNumber is the Tomcat web server secure port that you specified during installation. 
  1. Log in to the system where TrueSight Smart Reporting - Platform is installed.
    1. Type the following URL in your browser:
      https://<
      hostname>:port/tsr where hostname is the server where TrueSight Smart Reporting - Platform is installed.
    1. Log in as TrueSight Server Automation Data Warehouse - Admin with DWAdmin as a user name and the updated password, and click Login.
      A message confirming successful password update for the component administrator is displayed.

 

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